Job Overview :
Interprets low to med complexity study designs for pertinent costing requirements and reviews design changes as they apply to the scope of the work, may require more frequent peer review
Works closely with client managers and other internal partners on low to med complexity study designs and costing of those designs, may require more frequent peer review
Provides workload support in a costing function, typically for a single service line and single site (i.e. Tox or Metabolism)
Has knowledge of the systems being used in the costing function
Provides general information about business units and metrics, processes and operations to customers
Maintain training manuals for the global costing functions
Performs tasks in support of the global costing workload as required
Assists in the costing activities and process improvement initiatives with relevant internal customers
Assists in the creation and implementation of new processes as standards to improve business as a result of process projects
Prepares detailed estimates of labor and material costs using appropriate software; provides clarification on metric and cost information as needed;
understand and applies resource metrics; provides labor estimates for quote and contract initiation
Monitors and ensures the timely costing of any changes to the scope of the study / project
Ensures Sarbanes Oxley Compliance from a costing and pricing perspective as applicable
Supports costing and pricing SMEs and Operational leaders to update metrics in the costing tools as needed.
Work cross-functionally within the client experience team to resolve quote, contract and billing issues in a timely manner
Other duties as assigned
Education / Qualifications :
Bachelor’s degree in a scientific, business or related field (or equivalent work experience)
Minimum of 1 to 2 years direct CRO / pharma experience in a related field
Ability to review and analyze data required.
Well-founded user knowledge of software applications required.
Effective interpersonal skills required.
Ability to effectively communicate with multiple levels of the organization required.
Good negotiation skills required.
Demonstrated attention to detail; consistent accuracy required.
Ability to participate in implementing process improvement.
Ability to report and present information required.
Knowledge of study plans and of the design of Early Development studies required.
Ability to work to deadlines
Strong analytical skills
Ability to communicate appropriately and effectively with colleagues.
Positive attitude and sense of urgency
Advanced knowledge in use of computer systems, databases and relevant applications.
Familiarity with Life Science / Contract Service or similar business and general operating procedures
Effective interpersonal and customer service skills; excellent oral and written communication skills.
Demonstrated attention to detail; consistent accuracy
Ability to effectively communicate with internal customers and operational contacts
Proven ability to work independently
Identify areas of opportunity in the processes, communicate with management and execute on approved recommendations.
Must be a pro-active problem solver, interacting with internal customers, to meet the business needs in an efficient and timely manner.