The PS is responsible for completion of internal and external deliverables to support the infrastructure of strategic partnerships, working independently but collaboratively with account team leadership.
The PS serves as the liaison for study teams across the account for designated non-billable activities which support the partnership.
The PS shares knowledge and best practices gained from previous experiences with account team members, as well as with their peer group within PCoE to drive continuous improvement, and consistency / best practices across the Enterprise accounts.
The PS may be assigned to multiple accounts.
Key Accountabilities :
Note : the accountabilities and deliverables vary, depending on the assigned partnership service level, but typically may include :
Facilitate the collation of partnership level data from multiple data sources and across study teams to create reporting for internal and external deliverables
Create and maintain reporting templates
Support development of documents and PowerPoint slides for internal purposes as well as client meetings (e.g., newsletters, study lists, bid defense materials, training documents, lessons learned summaries)
Act as primary contact for key deliverables (may include internal and / or client contacts)
Support the account team through completion of administrative tasks such as scheduling meetings, creating meeting summaries and action lists, distributing, and filing key documents
Manage access to systems and shared drives
Provide mentoring and guidance to study level project specialists on key partnership issues and guidance to other less experienced partnership specialists QualificationsSkills :
Strong interpersonal, verbal, and written communication skills
Strong attention to detail and high first-time quality of work
Customer focus and ability to interact professionally with a client organization
Extensive computer skills, including proficiency with MS Office products including Excel, Word and PowerPoint, Clinical Trial Management and EDC systems
Proactive approach with ability to work autonomously for assigned account(s), manage multiple and varied tasks across the portfolio and prioritize workload
Proficiency working in a matrix team environment
Sound problem solving skills and judgement; analytical thinking needed to solve issues in a variety of complex situations
Knowledge and Experience :
Relevant multi-year experience in a study Project Specialist role (or equivalent), or similar role with experience supporting clinical trials
Basic understanding of the clinical trials business and Parexel service offerings
Bachelor’s degree or equivalent degree
Intermediate to Advanced English level
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