Sales Operations Analyst
Buenos Aires
hace 3 días

Media.Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services.

Inspired by the connectivity and flexibility of technology APIs, Media.Monks’ single-P&L model offers brands seamless access to a nearly 6,-strong team of digital talent organized across talent hubs in countries.

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day.

We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective.

Media.Monks got our start in 1, and since then we've grown a lot. With offices all around the globe and around 4,+ employees, we deliver A-level work that's won hundreds of Cannes Lions and FWAs.

We are leading the way in building integrated teams to bring a full suite of best in class offerings to world renowned companies.

We’re talking big. We accomplish amazing work through our people, by remaining agile and executing exemplary work in real-time for our global clients.

Our work is bundled by teams, not by organizational layers. But it's not all work. Everyone at Media.Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

If you’re intrigued, read on as we may have the dream job for you.

Now, about the opportunity : In the Sales Operations Analyst position, you'll take a direct role in the Lead qualifying process (research, identifying lead location for reassignment to Sales, and data quality), and Opportunity lifecycle management (data quality / enrichment and forecasting).

This is a role where you’ll partner with S4 Sales team members with Salesforce and data management-related tasks and projects.

Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities.

In this role you will :

  • Partner with the OS4 team to work in a Salesforce case queue managing requests from the organization such as Account Creation requests, Account ownership changes, and navigation assistance.
  • Manage Salesforce user requests, system troubleshooting, and system escalations.
  • Perform monthly pipeline and Account audits to ensure Salesforce is the source of truth.
  • Monitor Opportunity lifecycle management by the S4 Sales org and identify gaps in data management.
  • Proactively ensure we capture the right Data in Salesforce Sales Cloud using InsideView (or other tools).
  • Maintain and update documentation on sales processes and relevant sales training materials.
  • Assess and learn new technology platforms for use by either the OS4 or S4 Sales org teams.
  • Requirements

  • You have a knack for working well with a wide range of people and teams.
  • You have 1+ year of hands-on Sales experience or experience supporting Sales teams.
  • You are interested in Sales Operations and CRM systems.
  • You have Salesforce Sales Cloud Experience and / or are eager to learn it.
  • You enjoy doing whatever it takes to execute on complex projects.
  • You have a process-oriented mindset and ability to execute.
  • You are detail-oriented and excel in analytics and problem-solving.
  • LI-FR1

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