Information Technology Engineer
Eventbrite
Godoy Cruz, Mendoza, Argentina
hace 6 días
source : Fidanto

THE CHALLENGE As part of the BriteTech team you will contribute to our support efforts globally The primary focus of this position will be to support our Mendoza and São Paulo teams You would be an escalation point for our Mendoza and São Paulo sites to support any and all technical issues while collaborating with onsite business partners external vendors and the extended IT group THE TEAM The Eventbrite IT team or BriteTech as we are fondly referred to as internally is responsible for overseeing all internal technical operations From network services security and collaboration services to espresso machine over IP BriteTech s goals are to simply reduce technical friction in an effort to nurture an environment where technology empowers and supports the creativity of our Britelings There are a number of services software and hardware solutions required to create a productive and collaborative environment for our Britelings and partners Creating and supporting this environment takes a team of motivated individuals We build the internal technology environment around the pillars of simplicity efficiency security and scalability The team supports a global staff who are creating a global service We are a diverse global forward thinking team and are looking for that special someone to join us THE ROLE You ll provide day to day support for our Mendoza São Paulo and global teams by working closely with all departments to eliminate any technical friction and improve existing internal services You will also be an escalation point and assist the extended IT group with any large projects or internal infrastructural troubleshooting THE TECH STACK Internal System administration G Suite Okta Salesforce JIRA JAMF etc A V Support Conference rooms Event spaces Google Hangouts Zoom Desktop Management Mac OS X Windows Mobile Device troubleshooting Telephony VOIP WebRTC Monitoring alerting Security Wireless support and configuration Network troubleshooting Active Directory VMWare THE SKILL SET A bachelor s degree with at least 3 years of experience working in an IT Support function for a rapidly growing company Experience troubleshooting complex IT problems Experience configuring maintaining and troubleshooting Mac OS X Windows desktop and server systems Experience configuring maintaining and troubleshooting network equipment such as routers switches firewalls wireless and VPNs The ability to flourish as part of a team be mentally flexible and be able to summon helpful spirits in times of crisis Proficiency in English written and spoken BONUS POINTS Portuguese ABOUT EVENTBRITE Eventbrite is the world s leading event technology platform powering more than two million live experiences each year We build technology that allows anyone to create share find and attend events of all kinds Music festivals marathons conferences hackathons political rallies fundraisers gaming competitions you name it we power it Meet some of the team Eventbrite is committed to equality of opportunity for all staff and applications from all suitably qualified individuals are encouraged regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships

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