Job Description Summary
GE Digital is a leading industrial software company, transforming how our customers solve the toughest challenges by putting industrial data to work.
We bring simplicity, speed, and scale to our customers’ digital transformation with industrial software that delivers breakthrough business outcomes.
We are looking to add a Customer Reliability Manager with field experience, working in a power plant or combined cycle power plant to join the organization.
Do you have experience as a mechanical engineer in a Thermal Power plant and Combined Cycle operation power plant? Bring your expertise to support sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a digital focus.
This role impacts the team’s ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives.
High levels of operational judgement are required to achieve outcomes and be successful in this role.
CAN WORK REMOTELY WITHIN LATIN AMERICA
Roles and Responsibilities
Stays informed of industry trends that may inform work.
Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
Uses multiple internal and some external sources outside of own function to help arrive at a decision.
May guide others to consider a different point of view.
About GE Digital
GE Digital is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.
GE Digital transforms how our customers solve their toughest challenges by putting industrial data to work. Our mission is to bring simplicity, speed, and scale to digital transformation activities, with industrial software that delivers breakthrough business outcomes.
GE Digital’s product portfolio helps industrial companies in the utility, power generation, oil & gas, aviation, and manufacturing sectors change the way industry works.
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