Digital Project Manager Lead
Wunderman Thompson
Buenos Aires, Argentina
hace 6 días

Who we are :

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients.

We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who We are looking for :

Wunderman Thompson Argentina is on the lookout of a Digital Project Manager Lead. The Project Management Team Leader is responsible for all of the job functions of a Project Manager.

In addition, they are responsible for leading the day to day activities of Project Management personnel :

What you’ll do :

  • Work With the Project Managers and Operation Managers to oversee all projects ensuring that the Statement of Work is followed, deadlines are met, quality is controlled and a high level of customer service is maintained.
  • Manage the day-to-day activities and provide guidance for the project management team coordinate activities of the project management team with other PRD Managers.
  • Provide input to the Operation Managers on the performance appraisals for the project managers (i.e. goal attendance, quality of work, career path).
  • Help the Project Manager team to improve their skills;
  • First Be the 1st point of escalation at any issue during the project cycle life.
  • Coordinate daily meetings to discuss with the PMs the project status.
  • Estimate efforts and quote projects, as well as setting client expectations.
  • Analyze client’s requirements and prepare understandable document for the production stakeholders.
  • Perform the meeting minute during the kickoff meeting and assure that the requirement is clear enough.
  • Coordinate meetings with the client and the production team and elaborate the meeting minute.
  • Follow up of all assigned projects and supervise SLAs are met.
  • Advice Providing independent advice on the management of projects.
  • Client Identify, track, manage and mitigate risk on specific client engagements. Escalate these issues when necessary to ensure minimal impact to quality, budget, and timeline.
  • Project Making sure that all the aims of the project are met.
  • Quality Making sure the quality standards are met. Stay aligned with all process defined in the team.
  • Who you are :

  • Leader Influences without authority and fosters an environment of shared accountability.
  • Builder Navigates strong collaboration between people, processes and systems.
  • Detail Oriented Sharp attention to detail and a drive for perfection.
  • A Strong Communicator Excellent communication and analytical skills.
  • What you'll need :

  • 4 to 6 years of experience in a similar role.
  • Advanced english level (exclusionary).
  • Client Facing, operation knowledge, organized, project ownership, analytical skills, team work, diplomacy, communication.
  • Understands about different production requirements and resources needed.
  • Understands the production processes and is able to define or set new ones when needed.
  • At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.

  • As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset;
  • our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

    Wunderman Thompson is a WPP agency.

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