We are looking for a Remote Level 2 IT support specialist to join On-site Technology Support (OSTS). We are the face of Enterprise Technology’, providing services to end users in person within our offices.
We provide and support the hardware and software our customers need to service our clients. We engage with customers at every opportunity to raise their awareness of and help them make the most of the available technology.
The selected candidate will enjoy working as part of a team and have a proactive helpful approach. You will be well organized and able to prioritize your workload.
You will be passionate about technology and comfortable discussing technology topics with customers at all levels. And, you will be highly motivated to deliver exceptional client service.
Your key responsibilities
where necessary, providing high-quality escalations to Global support groups or external service organizations.
Skills and attributes for success
Ideally, you’ll also have
What we offer
As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward.
Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being.
Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer :
We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment.
Please contact us to request accommodations.
EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Make your mark