If you want to be part of an organization that values collaboration, innovation and work / life balance....then you need to hear about this new opportunity"
The Sales Development Representative (SDR) will be supporting one of our Enterprise Clients, to extend market coverage in a specific region or industry by executing outbound marketing campaigns via phone and e-mail to produce leads and sales ready pipeline.
The person will work directly with the Account Executives, Sales VPs and Territory Managers to assist in planning activities, developing a territory plan and giving qualitative and quantitative feedback on campaigns and customer trends.
All SDRs will retain the following responsibilities, regardless of the level of experience and expertise in the role, but SDR Levels I, II or III can be obtained by meeting requirements listed below in the Qualifying Criteria sections.
Essential Functions and Responsibilities
Provide sufficient outbound activity to meet the requirements of the regions / territories they support.
Execute on Outbound Marketing programs they are assigned and maintain all associated SLA’s.
Maintain compliance within client's CRM on all inbound leads in which they are assigned.
Work with Account Executives they support to develop a territory plan.
Work with IMMs to develop pipeline that supports MGO generation and revenue goals.
Prepare and submit activity reports, pipeline forecasts and conversion rates to their manager as requested.
Maintain all prospective customer data in client's CRM.
Set up and conduct warm handoff for ISE and / or Partners (if needed) prior to passing and / or converting a lead to an opportunity.
Skills & Requirements
Education and Experience
Associates degree or equivalent relevant experience required. Bachelor’s Degree preferred.
Minimum 2 years of related lead generation / inside sales experience required.
Knowledge, Skills, and Abilities
Excellent verbal, written, and presentation communication skills.
Demonstrated ability to successfully find and cultivate new leads through cold calling.
Able to connect pain of potential client during lower level discussion to the actual high level need of the organization.
Able to map people and titles to corporate structure, understand roles and responsibilities, align roles to their growth objectives and success criteria, facilitate handoffs to others and set goals.
Should understand divisional and reporting relationships, authority for decisions, building trust and belief in the value of you and your company.
Must have an excellent understanding of the process and strategies of selling high value services to business executives in large organizations in a competitive situation.
Ability to summarize the solution and offer it into an organized and comprehensive format that describes the solution, aligns to the clients' needs and growth objectives, and positions the offering with pricing, ROI, and value benefit proposition.
It should be designed to be able to stand alone to move the sale forward without the presence of the sales person.
Ability to interpret and anticipate, understanding decision making systems and authorities : budgets, cycles, influencers and deterrents, competition.
Ability to effectively manage time across multiple customers and projects.