Deputy Representative - Operations Support & Coordination
Buenos Aires, Argentina
hace 2 días

Duties and Qualifications

Deputy Representative P5


Direct supervision and guidance is received from the Representative. Advice and operational support may also be provided by the Director / Deputy Director of the Bureau or the Regional Representative and by other senior staff in the Bureau (Head of Desk, Legal Advice Unit, and Resource Management Unit) and in the support Divisions at Headquarters.

The incumbent will also refer to policies, standards, rules and regulations which are in force within UNHCR.

Regular contacts with Representative and staff at Headquarters and in the field, to consult, discuss operational issues, and to seek common grounds for solutions on activities and programmes of importance to UNHCR and with persons on matters of great importance to UNHCR's programmes.

These contacts may include heads of national / international organizations, embassies, UN agencies, and high officials / ministers in the national government.

Decisions taken directly influence the design and operation of all of UNHCR's activities in the country of accreditation.

Proposals will have a substantive effect on UNHCR's policy on a wide range of issues in the country programmes. Errors lead to significant damage to UNHCR's major objectives in terms of time, quality, and money in the country and will have a major negative impact on the safety of refugees and other persons of concern.

The Office's overall credibility and the safety of its staff may also suffer.


  • The protection framework in the country ensures availability and quality of asylum, operating systems and search for solutions for all categories of concern.
  • UNHCR's policies and standards are applied consistently within the country operation to ensure quality protection for populations of concern.
  • Resources are commensurate with operational objectives and are allocated and managed effectively to meet country operational objectives.
  • UNHCR provides a healthy, safe and respectful working environment for its workforce in the country.
  • Responsibility

  • Provide legal protection advice and guidance on matters of doctrine and policy to Representative, the Heads of Offices and protection staff in the country.
  • Provide advice and support to offices in the country operation on specific issues / problems faced related to asylum, refugee protection and assistance, including access to territory, access to RSD and asylum procedures, non-refoulement adequate reception and the implementation of durable solutions, including developing a Protection Management Framework for each national office.
  • Provide legal and programme related advice and guidance to offices in the country on developing and maintaining fair and effective asylum regimes in accordance with international standards and norms, especially with regard to national asylum / refugee legislation and the building of local protection capacity.
  • Provide legal and programme related advice and guidance on matters relating to the issue of asylum and migration to the Representative and offices in the country with particular emphasis on the problems of trafficking and smuggling.
  • Provide guidance and leadership related to the implementation of the Age, Gender Diversity Mainstreaming (AGDM) Participatory Assessments in sub-region and ensure the follow up on any identified gaps related to the reception and integration systems and structures in the region with relevant stakeholders.
  • Keep abreast of and analyse trends and key issues related to legal protection and assistance in the country, including preparing strategy and position papers with policy recommendations on specific protection, assistance and durable solutions related issues relevant to the country.
  • Directly supervise Protection and Programme sections and develop operations plan in accordance with the organizational policies and operational strategies.
  • Assist the Representative in the promotion of UNHCR strategic goals and objectives in the country, monitoring of the overall progress towards achieving them and in managing the Representation country office.
  • Ensure that appropriate security measures are in place to protect staff, and that the country operation complies with UN MOSS / MORSS staff security rules, guidelines and procedures.
  • Serve as OIC of the Country Office when the Representative is on mission or leave.
  • Any other duties as may be required or assigned by the Representative.
  • Authority

  • Represent UNHCR in the meetings and fora related to the functions.
  • Enforce local compliance with UNHCR's global protection, programme, finance and human resources and security policies and standards.
  • Authorize payments as per the organization's Delegation of Authority Plan (DOAP) and in accordance with UN / UNHCR rules and procedures.
  • Modify operational projects and reallocate funds, within the approved budgets and in respect of donor earmarking.

  • Graduate degree (equivalent of a Master's) in Political Science, Social Science, International Relations, Law, Business Administration, Human Resources Management, and / or other relevant fields plus minimum 11 years of previous work experience relevant to the function at professional level, with more than 10 years in international capacity.
  • Senior positions in a large governmental or international agency. Extensive knowledge of UNHCR operations and services. Undergraduate degree (equivalent of a BA / BS) plus 12 years or Doctorate degree (equivalent of a PhD) plus 10 years of previous relevant work experience may also be accepted.

  • A high level of skill in management of broad programmes, political decision making and negotiating.
  • Knowledge of English and UN working language of the duty station if not English.

  • Completion of UNHCR training programmes, such us Protection Learning Programme, Operations Management Learning Programme.
  • Knowledge of geo-political realities and their socio-cultural implications.
  • Knowledge of additional UN languages.
  • This is a Standard Job Description for all UNHCR Deputy Representative (P5) positions. The Operational Context may contain additional essential and / or desirable qualifications relating to the specific operation and / or position.

    Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

    Position Competencies C001L4 - Accountability Level 4

    C002L4 - Teamwork & Collaboration Level 4

    C003L4 - Communication Level 4

    C004L4 - Commitment to Continuous Learning Level 4

    C005L4 - Client & Result Orientation Level 4

    C006L4 - Organizational Awareness Level 4

    M001L4 - Empowering and Building Trust Level 4

    M002L4 - Managing Performance Level 4

    M006L4 - Managing Resources Level 4

    M005L4 - Leadership Level 4

    M003L4 - Judgement and Decision Making Level 4

    M004L4 - Strategic Planning and Vision Level 4

    X005L4 - Planning and Organizing Level 4

    X001L4 - Analytical Thinking Level 4

    X008L4 - Stakeholder Management Level 4 Additional Information

    The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.

    Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

    Additional Information

    Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

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