At Ingersoll Rand we're passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments.
transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results.
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including individuals with disabilities and United States qualified protected veterans. Job Summary : Trane is hiring an Area Service Manager! This position is responsible for providing the leadership for all activities from the installation of new equipment or implementation of a services contract through lifetime connectivity with that customer.
Processes within that oversight include support of sales through contract pricing on parts and service, field service coordination, management of technicians, invoicing and collections, and customer satisfaction.
This is a critical role on our team that works exclusively with high profile commercial clients! Outstanding communication, professionalism, organization and top-
notch management skills are essential. We are seeking someone who can work with a large team of service technicians to both aid in their in their development and also provide technical assistance when needed, along with the P&L and financial responsibilities of the manager role. Responsibilities :
This includes emergency repair (break / fix), regular maintenance contracts, scheduled work and upgrades, installations, replacement components (parts), and long-
term service agreements (Package Care).
Develop employee skill levels, including customer service, process and technical skills, to the highest degree possible.
Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.
Experience in an industrial service business setting is a plus.
We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest.
We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
If you share our passion for inspiring progress for bringing about bold shifts in how people, economies and societies operate then you belong with Ingersoll Rand. Progress begins with you.