Desktop Platform Engineer
Baker McKenzie
Buenos Aires, AR
hace 2 días


We are building a team to provide world-class innovative, creative and efficient businessservices to our Firm and clients.

As an innovative hub connected with the Firm's officesglobally, BM Global Services Buenos Aires Center will provide all aspects of business supportfor the Firm and its global clients in the areas of Alternative Legal Services, Finance,Technology, Knowledge, Operations, Business Development, Marketing and Communications,and People.

Our clients are facing more competition and challenges, which demands faster, commerciallysound responses, more competitive prices, better quality, continuous innovation and higherlevels of legal and business knowledge.

The BM Global Services Buenos Aires Center will helpus continue to deliver precisely that, by centralizing many of our services in an appealingmarket.

Role Purpose

The Global Desktop Platform Engineer is a member of the Global Desktop Platforms team, oneof the technical groups that comprises the Global Infrastructure team under the Firm’s GlobalTechnology department.

The objective of the Global Desktop team is (i) is to streamline the Firm’s workstationinfrastructure through simplification, standardization and automation, and (ii) provide Firmusers with a secondary platform for seamless access to core applications and documents, bothfrom within and outside the Firm.

Main Responsibilities

  • Create and maintain a single and global desktop SOE containing all core software components and configurations
  • Create and maintain a single global Citrix server baseline build
  • Maintain the Firm's mobile computing environment
  • Package core and specialized applications in a consistent and modular way so that they can be published, pushed, pulled down on demand
  • Create and define hardware standards for new Firm owned desktop and laptop purchases
  • Define, develop and review Citrix and Workstation standards, policies and recommendations, as needed.
  • Operating system and application patching and deployment
  • Establish processes to ensure that local office feedback is incorporated into standards and policies
  • Ensure duplication of effort and re-engineering is minimized
  • Ensure that knowledge is captured and shared efficiently to reduce incident resolution times
  • Assist in the continual development and expansion of existing Citrix and SCCM toolsets to deliver the best possible user experience to all clients within the Firm
  • Participate and collaborate on global, regional and local projects
  • In addition to the above responsibilities, the Desktop Team provides Tier-3 support and assistance on incidents escalate from across the local offices as well as other global IT and business services
  • Key Skills and Experience Required

  • Experienced, MCSE & CCA-V certified preferred, with a solid working knowledge on a wide variety of desktop hardware and Citrix Virtual Apps and Desktops (XenApp) server / client, including peripherals, as well as operating system, virtual computing and general business applications
  • Proficiency in Microsoft Windows Desktop OS, Group Policies, and AD
  • Proficiency in building, managing and maintaining an enterprise Citrix farm and it's supporting infrastructure components.
  • Knowledgeable in troubleshooting performance issues is required

  • Knowledgeable in Windows Server and Hyper-V is preferred
  • Advance knowledge of Microsoft SCCM. Detailed knowledge of its use in patching, application delivery & operating system deployment in an enterprise environment
  • Proficiency in scripting and packaging applications for enterprise deployment Visual Basic & primarily
  • Powershell is preferred
  • We are committed to promoting diversity and inclusion for all. Our unique international cultureis reflected in the drawing together of a worldwide family of individuals from diverse culturesand backgrounds in all of our offices.

    We encourage the best people -regardless of race, religionor belief if any, gender, gender identity,disability, sexual orientation or age - to fulfill theirprofessional aspirations with us.

    If you are ready to join us, please upload your Resume in English.

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