Operations Supervisor
Baker Hughes
NEUQUEN, Neuquen, Argentina
hace 4 días

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward.

For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient.

Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work.

We’re makers, inventors, and leaders who aren’t afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.

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Role Summary :

All resources, and logistics required to perform services and maintenance activities on customers' site / property. These activities contribute to, maintain, repair and refurbish sold or existing products.

Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

Essential Responsibilities :

  • Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.
  • Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer.
  • Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area.
  • Major contribution to the development of an operational year plan for own department activities of the team.
  • Suggests improvements in products, processes and procedures.
  • Works together with people from the business unit.
  • Contacts are under guidance and / or geared towards specifying activities, planning of activities and giving explanations on technical issues.
  • Targeted clients.
  • Works on the basis of predefined control.
  • Qualifications / Requirements :

  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).
  • Desired Characteristics :

  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Ability to work independently.
  • Strong problem solving skills.
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