Business Operations Assistant
Parexel International Corporation
hace 6 días

The Business Operations Assistant will provide administrative support and coordination to Commercial Operations (CommOps) pre-sales management and staff including :

  • Coordination and assignment of pre-sales workload
  • Responsible for accuracy of pre-sales related information in the CRM system
  • Proactively liaises with CSD / CRD team, IT and other stakeholders to solve queries, clean and update any unresolved issues or conflicts related to requests for assignments, due dates, revisions, etc.
  • Works within the Salesforce reporting environment to prepare weekly, monthly and other periodic reports for the staff and the management team.
  • Sets alerts and reminders for himself and others to ensure the team complies with all admin tasks, metrics, processes, and systems, especially during the month-, Q-, and fiscal year-end.
  • Maintains team OOO calendar on a daily basis.
  • Continuously educates and supports staff on CRM best practices including maintaining and updating the ComOps Coordinators Manual.
  • Assist ComOps LM with scheduling and setting up meetings, agendas, and minutes.
  • Assists staff with first drafts, transcription, editing and final assembly of internal and external documents.
  • Occasionally, assists with RFI / RFP translations to / from local language.
  • QualificationsRequired skills

  • Fluent in English and local language, both oral and written. Portuguese is a plus.
  • Accurate, thorough and detail-oriented, with superior organizational skills.
  • Fast thinker and good time management skills. Ability to multitask and re-prioritize work as the day progresses.
  • Ability to take ownership of assigned duties, manage multiple tasks, flexible working hours.
  • Ability to work with minimum supervision in a fast-paced environment.
  • Excellent working knowledge of Windows, Microsoft Word, Excel, Powerpoint, and Outlook.
  • Knowledge of databases. Knowledge of CRM systems is a plus.
  • Good numeracy skills.
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