Our Global Technology Infrastructure group is a team ofinnovators who love technology as much as you do. Together, you’ll use adisciplined, innovative and a business focused approach to develop a widevariety of high-quality products and solutions.
You’ll work in a stable,resilient and secure operating environment where you and the products youdeliver will thrive.
As a member of our Technology Operations team, yourinitiative and creative problem-solving will help propel global innovation intechnology and business.
Working with a team of motivated collaborators, you'lldevelop and implement strategic technology solutions, ensuring the successfulintegration of network system and applications servers into existing and newtechnology infrastructures.
You'll play a key role in the care and support ofcustomers, including proactive incident monitoring. In addition to valuableon-the-job experience, you'll receive coaching, mentorship and a host of otherdevelopment opportunities to advance your career at the firm and beyond.
You'llwork with the Global Product Support Management team and product owners toorganize and consolidate content for processes and technologies promotingsuccessful problem solving of technical issues by Technology Operations team.
You’ll have a significant effectcollaborating with technology partners to administer the digital content lifecycleproviding employees with the information they need to use product featuresthereby increasing employee satisfaction and their overall experience.
This role requires a wide varietyof strengths and capabilities, including :
Advanced infrastructure project, operationssystems and data analytics knowledge
General Proficiency in one or more of thefollowing : Microsoft Office, VPN, Virtual Machines, Remote Connectivityproducts, Security and HTML
Understanding of technology offerings andbusinesses supported
Ability to identify problems, troubleshoot anddeliver strategic solutions to clients
Genuine interest in continuous feedback,learning and growth opportunities
Effective collaboration and communication toachieve common goals and maintain a company standard of excellence
General knowledge of Windows / MAC OS, VPN,Virtual Machine, Remote Connectivity products, and Security
When you work at JPMorgan Chase & Co., you’re not justworking at a global financial institution. You’re an integral part of one ofthe world’s biggest tech companies.
In 20 technology centers worldwide, ourteam of 50,000 technologists design, build and deploy everything fromenterprise technology initiatives to big data and mobile solutions, as well asinnovations in electronic payments, cybersecurity, machine learning, and clouddevelopment.
Our $10B+ annual investment in technology enables us to hirepeople to create innovative solutions that will are transforming the financialservices industry.
At JPMorgan Chase & Co. we value the unique skills ofevery employee, and we’re building a technology organization that thrives ondiversity.
We encourage professionalgrowth and career development, and offer competitive benefits and compensation. If you’re looking to build your career aspart of a global technology team tackling big challenges that impact the livesof people and companies all around the world, we want to meet you.