TheRole : * ServiceNow Developer*The Location : * Buenos Aires*The Role : * As a member of the ServiceNow development team you will be instrumental in helping us to evolve our ServiceNow offerings and to provide innovative technical solutions to modernize both our IT operations as well as the end-user experience.
You will work with our larger ServiceNow development - administration team, our team of Business Analysts, ITSM Process Leads, and other ServiceNow consulting partners.
The successful candidate will support business-as-usual updates, transformational initiatives, and platform health - stability activities with the goal of increasing end-user productivity across S&P globally.
The incumbent will report to the ServiceNow Platform Lead.*The Team : * As a ServiceNow Developer you will play an important role in driving its strategic direction as well as supporting its continual development and enhancement.
You will work within a team of ServiceNow Administrators and Developers. You will also work with our team of Business Analysts, ITSM Process Leads, and other ServiceNow consulting partners.
The Impact : * S&P s Workplace Services team is committed to providing S&Ps employees with a transformational working environment.
As a member of the Workplace Services team you will have the opportunity to have an impact across the entirety of S&P global in modernizing the way we work.
What s in it for you : * The candidate will support the ServiceNow team in the maturation of the ServiceNow. The position requires a diverse background in ITSM process and mature ServiceNow implementations.
The candidate will partner with our team of Business Analysts and ITSM process leads to strategize, plan, and execute updates both regular and transformative.
The candidate will assist in all major project initiatives, enhancements, analysis, and day-to-day support.This role will require a flexible, agile approach to meet our changing business needs.
The successful candidate will work within a larger team whose responsibilities include supporting business-as-usual updates, transformational initiatives, and platform health - stability activities with the goal of increasing end-user productivity across S&P globally.
The incumbent will report to the ServiceNow Platform Lead and will be instrumental in helping us to evolve our ServiceNow offerings and provide innovative technical solutions to modernize the end-user experience.*Responsibilities : *
Playing a key role within our ServiceNow development team* Providing sound - scalable development - configuration recommendations that meet business requirements
Driving and supporting automated processes within ServiceNow to facilitate efficient business processes
Working within Agile methodologies
Integrating with and supporting the QA automation team s activities
Partnering with our UX team to drive improvements to the overall user-experience UI, processes, and information architecture
Keeping abreast with developments in the ServiceNow platform and best practices
Creating resilient processes and applications that are dependent upon external APIs
Writing and evaluating technical and functional requirements*What We re Looking For : *
4-6 years experience in ServiceNow configuration, development, and management
Hands-on Experience launching and managing multiple ITSM services
Hands-on experience performing advanced configurations and development within the ServiceNow platform on a recent version
Demonstrable experience piloting and driving new modules and functionality
Ability to take initiative without explicit direction
Strong interpersonal skills with the ability to work effectively in a cross-functional and multi-national team across multiple time zones.
Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience* ITSM, ITIL and - or ServiceNow certifications are a plus
Experience with custom layouts using Angular is a plus*Please apply with your English CV