Cloud Systems Engineer
MicroStrategy Argentina
Ciudad Autónoma de Buenos Aires (CABA), Buenos Aires, Argentina
hace 5 días

Job Description

The Role : The Cloud Systems Engineer will be responsible for providing support to customers for Cloud environments and applications.

Your Focus :

  • Day to day management of the MicroStrategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
  • Implementation of Customer change requests in compliance with the Change Control regime.
  • Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
  • MicroStrategy Platform administration.
  • Maintaining high quality documentation for all related tasks.
  • Required Experience and Skills :

    Technical education - (BS, MS)

  • 2+ years of experience in a related field with a proven track record of consistently exceeding corporate objectives
  • Hands-on experience with AWS and / or Azure cloud computing services.
  • Experience with networking fundamentals like VPNs, DNS, TCP / IP, UDP, etc.
  • Practical experience managing, analyzing, troubleshooting, and providing solutions for technical critical customer issues
  • Must possess an enthusiastic personality and foster a positive work environment
  • Strong written and verbal communication skills
  • Well organized with effective time management skills
  • Ability to work independently
  • Attention to detail
  • Able to support MicroStrategy customers during their working hours
  • Must be available to be on call for after-hours and weekends on a rotational basis
  • Preferred Qualifications

  • Certifications : AWS Associate Solution Architect and / or Azure Fundamentals
  • Familiarity with infrastructure, virtualization, security and networking
  • Knowledge of Containerization solutions (Kubernetes and Docker)
  • Hands-on experience with Scripting / CI-CD languages such as Python, Terraform, Ansible, Chef, Puppet, CloudFormation etc.
  • Array

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