ARGENTINA VIRTUAL, ARG
NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.
NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY :
Installation Specialist III works in a complex technical environment, resolving and providing solutions to customer problems.
They identify, design and develop solutions for product and system problems when related with services provided by NCR. They communicate with internal and external organizations to resolve problems whilst maintaining full ownership.
Also support from a SW perspective all the Incident Management customers and with some development if necessary.
Develop new software to adapt the Managed Services solution to the customer and to the region would be also required.
Knowledge as a subject matter expert on products, systems, and services :
Design / Develop corrective action(s) to resolve product or system problems with no known Managed Services solutions :
whilst maintaining ownership of the incident
Actively participate in making the team a success by achieving the team objectives :
Enhance customer service by dealing with all incidents professionally and adhering regional guidelines :
Enhance organization dynamics by building and maintaining internal and external relationships :
Record and communicate solution creation information in a timely manner :
Enhance individual performance and career development by focusing on technical areas and personal skills outside current areas of expertise :
Proactively search for trends in product quality and system issues and initiate corrective action :
Participate as requested as a Continuous Improvement Team Member :
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility.
NCR is not responsible for any fees or charges associated with unsolicited resumes.
We are NCR . We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily.
How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values , always seeking new adventures, and carving your own path.
We've been around more than 130 years and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!