Lumen Technologies
hace 2 días

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences.

Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news., LinkedIn : / lumentechnologies, Twitter : lumentechco, Facebook : / lumentechnologies, Instagram : lumentechnologies and YouTube : / lumentechnologies.

The Role

Solution Architects g enerate sales opportunities for a specific product / service within prospect accounts and identifies upsell opportunities within existing customers.

Maintains current knowledge of industry trends, topics, methodologies, and core technologies in order to assimilate customer needs and design appropriate technical solutions.

Acts as a champion internally, translating industry best practices, trends, and customer needs back to peer groups in Operations, Marketing, Product, Service Delivery, Architecture / Engineering, etc.

to facilitate ongoing, actionable improvements to the suite of products in which they specialize.

The Main Responsibilities

  • Assists in identifying key technical influencers at existing customers and pursues marketing generated sales leads to close new business with prospective customers.
  • Manages a forecast and funnel for product specific opportunities within assigned territory.

  • Demonstrates advanced solution selling abilities and effective, pro-active customer communications. Attends customer meetings in person and via the phone.
  • Interacts independently with all levels of customer's management team to drive new sales.

  • Proactively identifies areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions.
  • Reviews customer business requirements developed directly or by sales / sales engineering. Interacts with sales / sales engineers and customers on large complex deals for specific products.
  • Designs technical solutions that meet the customers' business objectives by mapping to products. Clarifies ambiguous requirements with sales or clients, ensuring the solution resolves underlying client issues.
  • Provides guidance and alternatives to customer’s requirements. May interpret customer requirements based on limited information.

  • Coordinates customer implementation with service delivery organization and provides design clarifications. Interfaces directly with customer.
  • Acts as a liaison to internal groups such as Service Delivery, Offer Management, Product, Marketing, Architecture, and Capacity Planning to relay customer requirements and develop deliverable solutions.
  • What We Look For in a Candidate

  • Bachelor’s degree in Information Technology, Computer Science or related field is highly desirable. .
  • 4 years of relevant job experience with similar essential duties.
  • Extensive experience in information security and IT risk management
  • Languages : English, advanced level is mandatory. Portuguese is desire
  • Experience : As Sales Engineer or Technical Consultant is desired.
  • Sales Ability : Proven track record of success attaining sales quota through leveraging existing technical relationships to up-sell existing customers and calling on new leads / prospects to generate new business within assigned territoryCommunication : .

    Proven ability to work with multiple levels of decision making.

    Requisition # : 247840

    EEO Statement

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses ).

    We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Job duties and responsibilities are subject to change based on changing business needs and conditions.

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