Description and Requirements
About Lenovo :
Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society.
By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation to create better experiences and opportunities for millions of customers around the world.
Join us in defining our world of tomorrow and creating smarter technology for all!
At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home / office solutions, software and services.
Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society.
Who You’ll Work With :
The Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts.
The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will be detail oriented with strong communication skills, able to work independently and driven for results.
Due to cooperation with various cultures we are looking for an open-minded, proactive person who is willing to take ownership and contribute to profit of the company.
The SSR main goal is to increase customer satisfaction by minimizing escalations and improve customer experience with Lenovo by providing accurate and on-time solutions.
Support provided to our Internal Sales Reps and face to face Reps with back-office tasks related to opportunity to contract management, creation of system configurations based on our product portfolio, as well as provide proactive follow-up and information on overall account support, while having regular interlocks with your Sales Reps.
You'll report to Sales Support Manager.
Job Responsibilities :
What We Will Offer You :
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.