Associate Field Systems Engineering operations
Ciena
Buenos Aires
hace 3 días

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day.

This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one your interactions are being enabled by Ciena technologies.

Ciena makes your social / entertainment / business existence REAL.

PRIMARY DUTIES AND RESPONSIBILITIES :

  • Solution Comparisons : Support the regional sales and SE’s with analysis and comparisons of various technical Solutions.
  • Design tool planning and validation : Perform Solution Design Simulations and Link Engineering to validate the Network Designs on Ciena proprietary Network Design tools.
  • Support launch of tools for sales engineering teamsManage and administer toolsKeeping data up to dateSupporting Sales Engineers on queries and concerns
  • RFP SupportSelf-sufficient to work on various RFx deliverables such as Link Engineered Design, BOQ, Product SOC responses and Technical Solution Documents / Presentations.
  • Construct the Solution pricing schedules as part of RFP responses.
  • Collect the trends in solutions and technology and share relevant insights with PLM and SE leadership teams.
  • Customer Presentations : Presenting solutions to the customers and answer relevant questions.
  • Business travel is required, the quantum will be low to medium
  • List appropriate work experience, education, and / or professional certification(s).

  • Bachelor degree in Electrical Engineering or Computer Science, or equivalent
  • 2+(P1) years of experience in telecommunications industry with a particular focus on System / Sales Engineering operations.
  • List appropriate knowledge, skills, and abilities.

  • Technical knowledge in fiber optics transmission systems (especially SDH, DWDM), telecommunication networks and network management, service layers support and management.
  • Working knowledge or at a minimum exposure to Design tools used for Network design planning and Link Engineering.
  • Strong PC skills including general knowledge of applications programs such as MS Office particularly excel.
  • Deadline driven and willing to work outside normal hours to complete tasks.
  • Ability to understand customer needs and use technical expertise to develop customer solutions.
  • Ability to work in matrix organization
  • Outstanding team player
  • Good communication skills, creativity and high energy.
  • Must have excellent written and presentation skills
  • Must also have strong interpersonal, analytical, and problem-solving skills.
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