1. Sales support
Supports the local Sales organization / customers in determining the most technically appropriate and cost effective solutions and in the preparation of demanding offers.
Provides technical support during the technical meeting, product presentations and negotiations and offers product / solution / service related training.
2. Offer preparation
Supports preparation of technical / commercial offers based on customer specification requirements, Industrial Automation / feeder factory indications and Sales organization directives.
Participates in the kick off meeting organized by the project team.
3. Cost definition
Defines cost for the proposed solution and communicates to Sales organization.
4. Risk review
Provides information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment.
5. Competitive analysis
Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization.
6. Lost proposals
Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales / Industrial Automation to obtain better future results.