Team Manager - Business Intelligence
Cognizant
Buenos Aires, Argentina
hace 7 horas

What do we value?

People with initiative and responsibility, who have good diction and excellent treatment with the client. We will assess those who have a technical profile or related experience in the role.

Necessary skills and experience required :

  • 2+ years of experience in Business Intelligence roles
  • Excellent leadership skills : previous experience leading teams (2+ years)
  • Strong experience in performance management and development
  • Sound knowledge in Excel and analytic tools is a must
  • SQL and Tableau skills are desirable
  • Language skulls : Advanced level of English
  • Responsibility :

  • Organize, Design, Optimize and Deliver reports with key information to be exposed in External & Internal Business Reviews, such as : SLAs, HC, Absenteeism, Tardiness, Forecast, People Management.
  • Point of contact for Google Clients for particular Business Intelligence projects and critical information.
  • Point of contact for Ads VMOs on Workforce reporting, staffing, volume, & forecast analysis.
  • Responsible for layout and for internal selection process for Data Analysts.
  • People Development for BI : Coaching & Training Plan to guarantee their upskilling knowledge and their development of required skills in a quarterly manner (as well as reaching team HC required).
  • Work with Automation Team to ensure Tool’s design is the right one to provide reports and relevant analysis and insights for Site Delivery Managers
  • Act as a Partner of Site Delivery Manager to detect common challenges and provide cross site solutions & Analysis, propose and deliver cross site best practices to guarantee operational success and sustainability.
  • Embody, promote, and maintain all our core values.
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