Job role
The Service Excellence Senior Automation Support is a part of a global team that plays a pivotal role in transforming business at EY GDS enabling stakeholders to lead in the marketplace.
The team partners with their stakeholders to solve problems through every step in their journey by focusing on innovation techniques, improve process efficiency and enhance productivity enabling them to remain competitive in the market.
This position will support GDS Argentina Service Lines in automation projects. Also, it will provide technical consultancy and manage automation requirements from Service Excellence projects based on the following : Office 365 Suite -Sharepoint, Forms, Power Automate, Power Apps- BI applications, VBA, others, etc.
Job responsibilities
Assist in business process improvement discussions, analyse, and provide consultancy automation opportunities.
Develop solutions using VBA
Develop business intelligence reports
Develop tools and digital solutions in Office 365 Suite
Effective tracking of projects, savings and identification of possible replications and knowledge sharing opportunities
Additional responsibilities
Ability to understand and identify the requirements from the team and systematically translate them into solution
Eager to learn about technologies and implement digital solutions
Ability to participate and work effectively as part of a team, including pro-active collaboration
Ability to work virtually in a globally distributed environment
Excellent communication, collaboration and interpersonal skills
Proactively promote an inclusive work environment by participating in BU, geography, area or national gender / diversity investment efforts
Education
Graduates preferred, IT related certification, Business Administration.
Other requirements - Preferred
2 years of experience working as Developer / Solution Designer with responsibility for evaluating, designing and developing solutions
Experience in working with technology solutions- like Office 365 / Excel Macros / BI tools
Experience in data modelling is desired
Basic Qualifications
Good planning and time management skills
High energy, self-starter
Fluency in English
EY provides all qualified applicants consideration for employment without regard to age, religion, gender, sexual orientation, nationality or disability.
All qualified candidates will be considered in the process. Better Working World.
