The Cloud Consultant/Business Analyst will primary resource leading a Vlocity implementation on the Salesforce platform. They are a client-facing consultant that requires consulting expertise, Customer Relationship Management (CRM)/Insurance/Financial Services industry acumen, and strong communication skills. The Cloud Consultant/Business Analyst may hold end-to-end engagement responsibilities including requirements gathering, documentation, implementation, knowledge transfer (training), and overseeing the production of deliverables. Engagements will require the hands-on participation of the Cloud Consultant/Business Analyst as a subject matter expert and/or application expert.
- Host business requirements meetings with the client
- Work as a knowledgeable liaison between technical teams, testing teams and business stakeholders
- Author business use cases & user stories
- Host presentations of prototypes/demos with business users
- Configuration and testing of Salesforce functionality during implementations
- Assist with the writing of business requirements documents for developers & data consultants
- Assist with User Acceptance testing
- Manage scope by ensuring requirements are within the scope of the SOW and communicate any variations for input to the change control process.
- Prior experience with Vlocity/Salesforce implementations
- Prior consulting experience in the Insurance/Financial services industries
- Prior experience with the configuration & implementation of Salesforce functionality
- Firm understanding of Salesforce best practices
- Prior experience working on an agile project
- Prior experience with Salesforce configuration: creating pages, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards, lightning UI and other configuration related activities
- Excellent presentation skills
- Excellent written and oral communication skills
- Undergraduate degree or equivalent combination of education and work experience
- Vlocity Certifications or equivalent project experience
- Salesforce Certifications: App Builder & Admin preferable
- 3-5 years of Salesforce consulting experience
- 5-8 years of overall consulting experience
- Cloud Consultant - Einstein
Additional Information Note:
- Positions are open in English. With a minimum of 80% in fluency. (must)
- Schedule: Monday - Friday from 08:00 a.m. to 05:00 p.m. ( no negotiable),
- Remote Position
- law benefits.
- Open Salary According Experience.