Accounts Receivable Analyst for SAP Concur
SAP Concur
Buenos Aires, AR, B1605DII
hace 10 horas

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

THE ROLE :

The A / R Analyst role is part of the Finance & Accounting team, reporting to the Global Accounts Receivable Supervisor.

This position is responsible for the timely collection of SAP Concur’s Accounts Receivables by coordinating and utilizing internal and external resources, reviewing and explaining customer contracts, and establishing strong relationships with our client base.

For this reason, it is crucial that the Accounts Receivable Analyst possesses outstanding communication and customer service skills and a keen eye for detail, in order to be able to assist with identifying and communicating any billing discrepancies to the billing department for immediate correction.

The role will imply a combination of back-office activities (working with data, analyzing), as well as customer interactions (external customers / internal customers or stakeholders) when presenting data analysis results, issue resolutions, dispute statuses in AR system, and recommendations for improvement.

RESPONSIBILITIES

  • Work proactively with clients to ensure timely payments; manage collections portfolio in Europe Middle East Africa Region (EMEA), by utilizing communication skills, both verbal and written
  • Generate customer statements to reflect any open invoices, debit memos, credit memos, and payments identify collection barriers and work cross-functional with internal and external resources to resolve issues
  • Assist collections and treasury accounting teams with accounts receivable reconciliations, issue resolution, and process improvements;
  • maintain collection and dispute statuses in AR system

  • Assist with identifying and communicating any billing discrepancies to the billing department for immediate correction
  • Contact customers to resolve invalid credit card or bank account details; distribute credit memos to customer and process any due refunds
  • Assist with special projects and ad hoc reporting as needed
  • Supporting other team members as back up
  • Preparation of process documentation / working instructions
  • Drive and / or Support Improvement activities or Projects
  • Ensure accuracy in the financial records through proper execution of operational tasks
  • WORK EXPERIENCE

  • Experience with cash collections, finance
  • Experience with customer support is a plus
  • Experience with customer relationship management (CRM) and accounting ERP system, SAP system is a plus
  • EDUCATION AND QUALIFICATIONS

  • Bachelor degree in a finance-related field or related-experience would be preferred
  • Fluency in English is mandatory (any other European language is a plus)
  • Excellent communication and presentation skills
  • Analytical mind-set
  • Ability to plan, organize and prioritize
  • Quality focus
  • Excellent stress resistance and management
  • We are SAP

    SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively.

    Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

    As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

    Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

    At SAP, we build breakthroughs, together.

    Our inclusion promise

    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best.

    At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

    We ultimately believe in unleashing all talent and creating a better and more equitable world.

    SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.

    If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Americas : or , APJ : , EMEA : .

    EOE AA M / F / Vet / Disability :

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

    Requisition ID : 312050 Work Area : Finance Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations :

    Job Segment : Accounts Receivable, SAP, ERP, Bank, Banking, Finance, Technology

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