We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.
Right now, we are looking for Help Desk Analysts to join our team at Globant!
You will get the chance to :
Work with professionals who have created some of the most revolutionary solutions in their fields.
Work directly with our customers.
Make an impact. Work in large-scale projects globally.
Develop your career within an industry or multiple industries.
Respond to requests for technical assistance.
Diagnose technical hardware and software issues.
Advise user on appropriate action.
Follow standard help desk procedures.
Redirect problems to correct resource.
Identify and escalate situations requiring urgent attention.
Stay current with system information, changes and updates.
What will help you succeed :
Believe and love what you do.
Have imagination and love innovating.
Being flexible & goal oriented.
Being capable of taking a step back to look at a bigger picture.
Advanced English skills.
Being a student of careers like Computer Science or similar fields.
At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands.
We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way.
There is no innovation without diversity and there is no improvement without plurality.