Quality & Process Analyst- US Client
PwC Argentina
AAC Olivos
hace 2 días

Job Description

SummaryA career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees.

You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team is led by the national administrative services team that oversees executive assistants and team assistants, administrative support concierge, dual support specialists, office services, document production, meeting and events, and project management.

You’ll help our team with calendar management, internal and external client scheduling, travel arrangements, expense reconciliation, client or account research, report generation and review, and routine communication management.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to :

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.
  • Basic Qualifications :

    Minimum Degree Required :

    High School Diploma

    Minimum Years of Experience :

    2 year(s)

    Preferred Qualifications :

    Degree Preferred : Bachelor Degree

    Bachelor Degree

    Preferred Knowledge / Skills :

    Demonstrates thorough abilities and / or a proven record of success in the following :

  • Navigating complexity and ambiguity, practicing resourcefulness to see things through;
  • Working with minimal guidance, while completing complex ad hoc assignments / projects;
  • Managing conflicting deadlines and competing priorities;
  • Helping to assess opportunities that will impact business strategy and performance as well as looking for internal and external opportunities to anticipate and satisfy changing internal and external client needs;
  • Translating strategic business goals into operational strategies and work plans;
  • Understanding of broader business process improvement / reengineering efforts (e.g., Lean, Kaizen, Six Sigma, workflow design, etc.);
  • Seeking new opportunities for growth and development proactively;
  • Establishing and growing business relationships with customers and territories within the network;
  • Communicating frequently with customers, understanding their expectations, building networks, through negotiation, and also influencing others;
  • Understanding customer expectations and being responsive to their inquiries;
  • Using business acumen, analytical, and problem-solving skills;
  • Demonstrating high level of self review with attention to detail;
  • Demonstrating critical thinking and logical reasoning abilities; and,
  • Demonstrating flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
  • Demonstrates thorough abilities and / or a proven record of success with automation & digitization in a professional services environment including but not limited to :

  • Committing to continuous improvement through innovation, simplification and leveraging industry-leading practices;
  • Having a working knowledge of the standard suite of work solutions (e.g., Word, Excel, PowerPoint, G-Suite) and relevant technical tools (e.
  • g., Alteryx, Tableau, PowerBI) with willingness to learn additional tools;
  • Providing business intelligence via reporting tools, working with large, complex data sets to build models and leverage data visualization tools;
  • Conducting process improvement activities to increase speed, consistency and quality while reducing complexity;
  • Integrating solutions with communications and training; and,
  • Organizing crowdsourcing initiatives.
  • Demonstrates thorough project management abilities and / or a proven record of success as an individual contributor or team leader :
  • Contributing to Workplace Services initiatives with long and short-term strategic impact;
  • Overseeing and managing all components of assigned project initiatives in a fast-paced environment and adapt to new priorities;
  • Providing tactical and strategic support to projects and tasks within the team;
  • Creating project and process documentation including project plans, status updates, process mapping, etc.;
  • Monitoring project performance, scope, schedule, financial and appropriate business measurements as set forth in the project charter and provide appropriate report out;
  • Taking an active role in planning meetings, during which goals, roles, and responsibilities are clearly defined and agreed to; and,
  • Understanding the importance of efficiency, and identifying and proactively suggesting solutions and improvements to project approach.
  • Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad;
  • edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador;
  • estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.

  • All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion;
  • national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status;
  • marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

    Education (if blank, degree and / or field of study not specified)

    Degrees / Field of Study required : Degrees / Field of Study preferred :

    Certifications (if blank, certifications not specified)

    Optional Skills

    Desired Languages (If blank, desired languages not specified)

    Travel Requirements

    Available for Work Visa Sponsorship?

    Government Clearance Required?

    Job Posting End Date

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