16685-Supv, Records Mgmt
Buenos Aires, Argentina
hace 5 días

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients.

Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Job Profile Summary

Manage Records Management or technically-related non-exempt staff working in support of projects within a designated office, country or region.

Essential Functions

  • Participate in the selection and onboarding process for new staff by conducting candidate review and participating in the interviewing process.
  • Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.

  • Ensure that staff have the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.
  • Participate in the allocation of resources to projects by assigning staff that are appropriate to their experience and training.
  • Manage the quality of assigned staff's work through regular review and evaluation of work product.
  • Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
  • Ensure that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by Records Management.
  • Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work;
  • appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.

    Approve actions on human resources matters.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Typically requires a minimum of 2 years of prior relevant experience.


    Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.


    Education Level Education Details Req Pref

    Bachelor's Degree Health care or other scientific discipline or educational equivalent

    Additional Work Experience

    Experience Details Req Pref

    3 years experience working in records management or technically-related areas Or

    Equivalent combination of education, training and experience.

    Skills and Abilities

    Skill / Ability Description Proficiency

    Advanced knowledge and ability to apply records management or technically-related areas and applicable regulatory guidelines

    Strong leadership skills

    Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint

    Strong written and verbal communication skills including good command of English

    Excellent organizational and problem solving skills

    Effective time management skills and ability to manage competing priorities

    Ability to establish and maintain effective working relationships with coworkers, managers and clients

    Standard ADA Settings

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Standard ADA Selection Office Environment

    Physical Demands

    Physical Demand N / A Rarely Occasionally Frequently Constantly

    Sit at a desk or table with some walking, standing, bending, stooping, or carrying of light objects.

    Use hands and fingers to handle and manipulate objects and / or operate equipment.

    Travel Requirements

    Frequency Brief Description


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