IAM Specialist - Identity Management - EY Global Delivery Services
EY
Buenos Aires, CABA, AR
hace 1 día

The opportunity

IAM specialist - IDENTITY is responsible to maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner.

Responsibilities include, but not limited to, providing L3 support services for technologies including Sail Point, Forefront Identity Management (FIM), Oracle Identity Manager, Imanami Group ID, Azure AD Connect and other supporting technologies.

This individual will utilize their expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed.

The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current GAP requirements.

Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global GAP organization.

They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand.

Your key responsibilities

Collaborate with colleagues in other regions and countries.

Work with L2 and L1 Teams to address issues within established Service Level Agreements.

Escalate to Vendors and L4 as needed.

Ensure processes and procedures are followed.

Collaborate with IT Services operations, IT Solutions Delivery and IT Strategy teams to ensure technical project specifications meet GAP functional requirements.

Work closely with Service Transition to ensure GAP service documentation, knowledge materials, monitoring requirements and support structures are in place and updated as appropriate.

Work with Change Management team to ensure product changes are appropriately communicated, documented and approved.

Work closely with IT Service Management, IT Solutions and IT Operations Support teams to establish administration and operation support processes in collaboration with appropriate groups.

Periodically review and update global process documentation and knowledge materials.

Generate service metrics to determine areas for product and support improvements.

Communicate updates regarding supported projects, initiatives, developments and status to GAP Team and Leadership

Work with the Disaster Recovery Planning & Testing team to assess, build, deploy and maintain the disaster recovery plan for services.

Collaborate with Global Information Security and Security Operations to ensure supported services comply with Code of Connection and any external security audits.

Skills and attributes for success

L3 support services for technologies including Sail point, Forefront Identity Management (FIM), Azure AD Connect, Imanami Group ID, and other supporting technologies.

This individual will utilize their expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed.

The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current GAP requirements.

Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global GAP organization.

The Working hours will be 11 : 00AM ART - 20 : 00PM ART

To qualify for the role, you must have

Degree in Computer Science or related discipline or equivalent work experience

Experience :

Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions

Certification Requirements :

ITIL Foundation Certification

Ideally, you’ll also have

Degree in Computer Science or related discipline or equivalent work experience

Experience :

Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions

Certification Requirements :

ITIL Foundation Certification

What we look for

IAM specialist IDENTITY is responsible to maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner.

Responsibilities include, but not limited to, providing L3 support services for technologies including Sail point , Forefront Identity Management (FIM), Oracle Identity Manager, Imanami Group ID, and other supporting technologies.

This individual will utilize their expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed.

The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current GAP requirements.

Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global GAP organization.

They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer :

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
  • EY is committed to be an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.

    While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

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