DIGITAL HUBS bring together a range of internal and external specialists, covering People Data Centre (PDC) People Relationship Marketing and data analytics, media planning and programmatic buying, e-
Commerce, social media and social listening, Community management, as well as asset creation via our own U-Studio as well as ad agencies and other content partners.
We need people with passion for digital and analytics, who are not afraid to break convention and want to be a revolutionary within our business.
The DDM Engagement Specialist is the champion of the use of personalised communications to drive better reach and engagement across Unilever’s brands and categories.
The change will be the interface between two key departments of the CMI Organization and the local market teams and ensure the support : Social Business Analytics (SBA) / People Relationship Marketing (PRM or CRM for external world) in the PDC and the business (either at a Global Category level or within their assigned Market / Cluster).
As a key part of the global People Data Capability Centre, this role exists to drive service and process improvement across the network.
The ideal candidate will be results-focused, plugged into the world of consumer engagement, and have a strong experience and understanding of the value of using CRM to drive increased reach and engagement.
In many markets the SBA specialist role is already existent, in these cases the PRM responsibilities are added to the existent responsibilities.
Regular Day Job