Systems Operations Specialist
Discovery
Buenos Aires, AR
hace 1 día

Responsibilities

  • Improve training and operations procedures to increase productivity and efficiencies.
  • Ensure that all markets are operating in the same standards while still adhering to local guidelines.
  • Work with the Operations Departments to identify what parts of the system are not working and then liaison with the IT team to obtain fixes.
  • Work with the Operations Management team to understand future enhancements and liaison with the IT team on implementing those enhancements.
  • Work closely with Senior Management to identify priorities between enhancements and defects.
  • Responsible for all testing of enhancements and defects for the Operations department and provide evidence of SOX Controls
  • To be the first point of contract when Ad Sales or Operations teams runs into any errors or training issues.
  • Oversee the implementation of projects from inception to completion.
  • Analyze the current business processes and by understanding the departments future vision make recommendations for improvements.
  • Requirements

  • Bachelor’s degree in Information Systems, or equivalent.
  • Analytical skills : capacity to identify issues and underlying roots, prioritize issues, and foster solutions.
  • Ability to work across IT and Operations teams to evaluate new ideas, discuss technical concepts, and make tradeoffs to remove roadblocks.
  • Excellent written and verbal communication skills, excellent problem-solving skills, self-directed, and able to learn new skills with minimal supervision.
  • Adaptable to shifting priorities, committed, and business aware.
  • Familiarity with workflow concepts : lead times, input / output relations
  • Bi-lingual or tri-lingual (Spanish, English, Portuguese) is required
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