Client Services Associate (ADP)
This programme gives you the chance to develop your career within S&P Global.
Ciudad Autonoma de Buenos Aires, AR
hace 6 días

The programme has an approximate duration of 18 months. It begins with an intensive training schedule focusing on a variety of areas including : Capital Markets, the S&P Capital IQ Platform, and the Excel Plug-in, combined with on the job learning experiences.

The Associates must pass a rigorous evaluation process that will test and stretch their skills and capabilities; which will enable them to perform the core function of the role which is supporting our existing clients with their queries.

The Team : Client Services Associates are the first point of contact for clients. You’ll work with them personally to optimize their workflows and streamline their research and data analysis needs.

If you’re a natural problem solver with a passion for finance then this could be the role for you.

The Impact : As a member of Client Services, you will serve as a solution generalist for the S&P Global Market Intelligence Platform.

Working as a team player is very important in this role. Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support.

The ADP is the foundation to your career path with S&P Global, the depth of your Product knowledge the speed of your progress will be largely depending on you.

Your mentors and managers will guide your career development to suit your interests and strengths.

What’s in it for you :

  • To be challenged on a daily basis with a steep learning curve
  • To work with a broad range of clients including major investment banks, private equity firms, insurance companies, corporates and investment managers from all over the world
  • To develop and use your communication, presentation and commercial skills
  • Optional sponsorship for relevant qualifications, e.g. CFA or IMC exams
  • Excellent benefits
  • Potential career opportunities include support in Sales, Relationship Management, Product Specialist roles, and more. With offices around the world in locations such as Frankfurt, Paris, Sydney, and Dubai, the opportunities of growth available are extensive*
  • Responsibilities :

  • Helping clients to navigate and extract data from the S&P Global Market Intelligence product range. Provide assistance with building models using our Excel Plug-in
  • Liaising with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
  • On the later stages of development, proactively reaching out to clients to deliver demos and train them on our various offerings.
  • Developing an understanding of the client’s workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range

    What We’re Looking For :

  • Ability to join a class of new hires in September 2020.
  • University student or degree (Finance, Accounting, Economics preferred), or equivalent experience is required.
  • Outstanding English command written and oral
  • Fluency in additional European languages is a bonus. (German or French language highly preferable)
  • Excellent written and verbal presentation and communication skills.
  • Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
  • Ability to effectively multitask, prioritize and work in a team. Positive, flexible and proactive with a can do attitude.
  • Working hours 7 am to 4 pm

    Occasionally, every 2 to 3 months, to work on a Saturday or Sunday might be needed, having a weekday off

    Please apply with your English CV

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