Syneos Health is a global professional services organization designed to help the biopharmaceutical industry accelerate the delivery of much-needed therapies to market.
Our combined Clinical Research Organization (CRO) and Contract Commercial Organization (CCO) offer a differentiated suite of services, processes and integrated solutions that improve client performance.
With more than 22,000 employees and the ability to support clients in more than 90 countries, our global scale and deep therapeutic expertise enable in Syneos Health to help clients successfully navigate an increasingly complex environment.
For more information, visit in SyneosHealth.com.
Job Summary :
TheSyneos Health Business Technology (BT) Program Management Office (PMO) seeks an experienced IT Project Manager (PM) to manage various Clinical systems-focused projects.
The IT PM must be able to operate with limited oversight and will need to command the respect of a broad range of business and technology stakeholders.
The IT PM is expected to be an expert at risk mitigation, being able to not just develop mitigation plans for already known risks, but continually peeling the onion to find the risks in the project that have not yet been identified.
Other skills, experiences, and responsibilities for this IT PM follow below.
Specific Skills and Experiences
Experience managingprograms of work consisting of multiple, interdependent projects
Experience managing technology delivery with a Product Management approach (vs. Project Management)
Experience managing data-intensive projects, including the cleansing and aggregation of disparate data sources and the summarization / reporting of that data via key business metrics
Experience managing custom software development projects, and COTS software implementation and integration.
Coordinate all key project meetings, phone calls, meeting rooms, etc
Work with business stakeholders and vendor to finalize and get signoff on detailed scope of the project in line with the high level scope set forth in any Statements of Work (SoW) & project charters
Develop and get signoff on the Project Strategy document, the plan of plans , including, but not limited to, the communications plan, project team structure, recurring meeting (including steering) frequency, etc
Develop a project timeline / schedule using Microsoft Project, following all BT standards, working with the appropriate BT teams (e.
g. Application Engineering, Digital & Business Technology Innovation, Infrastructure, Security, etc), vendor teams, and business teams
Ensure all required deliverables as set forth in the BT RACI are included in the overall project schedule
As necessary for applicable projects, collaborate with the BT Validation Manager to ensure the system’s validation needs are assessed and defined
Prepare for, and conduct, project kickoff presentation
Begin preparations for Service Readiness Planning (handoffs to Production Support) at the onset of the project
Manage overall scope of projects as defined in the project charter, including the scope, schedule, financials, etc of any project-related SoWs
Manage overall project communications, including communications to executive stakeholders, BT colleagues, vendors, business stakeholders, and clients as needed
Manage overall financials (more below) of the project, ensuring key financial information is always up to date in the overall BT project portfolio tool
Maintain issues & risks logs, ensuring issues & risks are categorized and prioritized appropriately, working with project stakeholders on risk mitigation strategies and action plans for issues, and escalating / raising at appropriate times
Manage the project schedule, baselining it and getting sign-off on it when scope is finalized, and always managing actuals vs. forecast vs. baseline
Conducting regular (e.g. weekly), action-oriented, project status meetings with all key project stakeholders
As dictated by the scope of different projects, work in close collaboration with vendor resources, multiple business units, and all BT teams to ensure the project is getting executed and will deliver the baselined scope within budget and schedule
Ensure all key deliverables are being produced, stored in the appropriate repository, and when applicable, signed-off on
Prepare weekly status reports (Sharepoint) and monthly / bi-monthly steering committee presentations
In coordination with Finance, ensure purchase orders are closed
Ensure all project deliverables are housed in the project document repository (Sharepoint)
Manage all activities required for production cutover including a smooth handoff to Production Support and the associated decommissioning of any legacy systems / contracts
Obtain business acceptance of newly released production systems
Conduct lessons learned / post mortem meeting with BT, business, and vendor resources
Manage overall project budget as defined in the approved appropriations request (AR)
In coordination with Finance, setup POs, track invoices, track actual / committed spend / accruals, etc.
Management / Supervisory Responsibilities
None, other than the inherent responsibility of ensuring cross-functional resources assigned to tasks for a given project are executing those tasks
Minimum Qualifications :
Bachelor’s Degree, preferably with a technical concentration (e.g. Computer Science, etc)
Ten years professional system implementation / project management experience
Five years professional experience managing projects for validated Clinical systems
Three years managing global IT projects
Effective written and verbal communication skills
Proficient with Microsoft Project and common Microsoft Office applications (e.g. Excel, Power Point, Word, One Note)
Experience working with Sharepoint (or similar) project workspaces / document repositories
Waterfall system development lifecycle (SDLC) experience
Experience managing Commercial Off the Shelf (COTS) and / or Software as a Service (SaaS) projects, including integrations into and out of these systems, data migrations, etc
Technically skilled Project Management professional comfortable managing the tasks of application engineers, database administrators, data architects, infrastructure, security, and other technical functions
Must have experience working with local and virtual teams.
Must have experience managing mixed internal / vendor and vendor-only project delivery teams
Preferred Systems Integration Consulting / Management Consulting experience
Preferred - PMP Certification
Preferred - Relevant Pharmaceutical / CRO industry experience
Preferred - Agile / Scrum system development lifecycle experience
Preferred - Past IT experience in other, hands-on capacities (e.g. developer, database administrator, etc)