Order Management Manager - South LatAm
Buenos Aires
hace 2 días

Job Title

Order Management Manager - South LatAm

Job Description

We’re looking for a Order Management Manager to join our South Latam Order Management Team in Buenos Aires, Argentina .

Working for Signify means being creative and adaptive while working in a fast-paced company. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career while transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder : doubling our positive impact on the environment and society by 2025.

As a Order Management Manager you’ll be responsible for designing and optimizing order management & customer service process aligned with go-to-market channels across the market.

You’ll be part of regional and multidisciplinary team that includes Order Management, Pricing & Market Intelligence and Sales Operations & Automation.

Working together to achieve a High level of excellence on fulfillment our customers needs.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

  • Lead the Order management team of South Latam Cluster;
  • In a multi-channel business, secure a proactive and autonomous order fulfillment process;
  • Lead and be part of change management processes focused on Customer Satisfaction and Operational excellence;
  • Ensure delivering the order to the customer on time, taking into consideration different SLA and Customer needs for each order;
  • Challenge and work together with other Supply Chain leaders & Supply Chain Head to improve Customer Satisfaction and achieve high standards of operational excellence;
  • Your qualifications

  • Good understanding of overall Business Processes & of Supply Chain;
  • Project Management Skills is a must;
  • Bilingual in English and Spanish

  • You have excellent analytical & communications skills;
  • What you’ll get in return

    We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles.

    Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

    See through the eyes of our employees!

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