Program/Project Management Lead
Buenos Aires, Argentina
hace 5 días

Business Strategy Priorities

Demonstrate a clear understanding of the client strategy priorities at Regional and Global level and how Accenture Operations can support achievement of these strategies

Represent and articulate how the regional and global service delivery team can deliver core business processes today together with a focus on delivery of continuous improvements to support the future business strategy and priorities

Business Planning

Project manage the Annual Regional Planning process with client leadership

Collaborate with other region leads to support global alignment, planning and prioritization, ensuring current business factors operational or budgetary are fully considered to best enable achievement of strategy and priorities

Conduct thorough analysis of prior performance factors to identify learnings or opportunities to be considered for annual planning

Work with the client team to ensure soft and hard factors that can influence the business are assessed and included for consideration in planning

Stakeholder Management

Build and maintain existing and new relations with client business leadership core client team in region

Responsible for timely communication and stakeholder management

Co ordinate and structure communications to support smooth delivery of client s core business strategic priorities

Work across regional and global team to ensure high standard of business service is maintained

Delivery Management

Ensure project level performance against SLA s and KPIs including metric reporting on team performance

Manage the service and all personnel providing it to deliver agreed scope of services while achieving productivity gains

Manage and eliminate service delivery issues in a timely and proactive manner

Manage supply and demand, service quality and processes to meet delivery expectations

Implement the levers to consistently achieve performance targets such as Six Sigma, operational excel

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