At #Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.
A company certified as "Great Place To Work", where we look for people who contribute new ideas, experiencing a dynamic and growing environment.
At Cognizant we promote an inclusive culture, where we value different perspectives.
We are currently looking for UAT Functional Analysts to work in our team, for a very interesting Global Project related to our Cloud Infraestructure and Security unit.
What do we value?
Bachelor’s Degree, or equivalent practical experience.
Outstanding written and verbal communication skills and experience collaborating with stakeholders across a large, global organization.
3+ years of Business / Features Analysis and / or Development experience for System Migrations, including understanding Processes and gathering Requirements, Strategies and plans.
2+ years of work experience in Program / Project Management, coordinating Implementations of Processes, Workflows and Tools within a Technical Organization or Enterprise Support Team.
1+ years of experience in Support, or any Customer facing Operations.
UAT experience in QA, coordinating E2E Processes Testing (UATs in general plus Smoke Testings in Production).
Language Skills : Advanced English.
Coordinate with Key Stakeholders to follow up on Routing & Permissions Business Tracks.
Provide Guidance, Methodology and Structure for tracking changes on features and configurations across the program lifecycle.
Ensure that all relevant Internal Documentation and References are updated for the Tracks in charge.
Track E2E Delivery, Execution and Success Metrics for the implementation plan; Goals alignment with the involved Stakeholders.
Ensure that Case Management Processes are properly supported by the involved applications. Make sure all doubts and comments by agents are timely answered.
Any previous knowledge on Support Case Management on Salesforce will be a plus.
Location : Buenos Aires, Argentina.
Shift : Full time
We offer OSDE for you and your primary family group, a very competitive salary, an annual bonus, and unlimited access to Udemy.
There are many other benefits that we are going to share during the selection process.
Join our team!