At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important : expanding and evolving their business.
We are looking for an Account Manager to create long-term, trusting relationships with our clients. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
We are looking for someone who is dedicated and self-driven, passionate about technology, and highly motivated to comprehend our clients and their needs.
Your day to day :
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Develop new business with existing clients and / or identify areas of improvement to meet sales quotas
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
About you :
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant sales role.
Must be used to facing tough clients and high pressure. Customer care experience is very valuable for us!
Advanced / native English is a must, as you will be using it daily to engage with native customers.
Higher education in tech or marketing. This is not strictly exclusive, so long as you are enthusiastic about tech and eager to learn about highly technical products.
Stellar communication and client-facing skills, and great problem-solving, proactive mindset.
Experience using RDP and remote access solutions will be appreciated
You must be familiar or excited about startups with broad responsibilities, busy, dynamic environments, and very willing to learn new skills and technologies!
Why you’ll love working with us :
At Cybele Software, we are passionate about achieving our goals. We are proud to work in such a positive environment that promotes wellbeing, productivity and personal as well as collective growth.
Dynamic company that rewards high performers
Collaborative team environment that values multiple perspectives and clear thinking
Flexible working hours and work-from-home days
Free snacks, and fun events
Healthcare plan (OSDE)
Club La Nacion
A value-based culture where growth opportunities are endless
Got what it takes? We d love to e-meet you!
Cybele Software is an equal opportunity employer-