Understand customer impact, handle escalations through diagnosis, trouble-shooting and resolution on different products through excellent customer management.
Improve support experience for Oracle by developing best practices based on learnings from other customers.
Act as SME for internal stakeholders in engineering, Sales and external partners to resolve technical deployment obstacles and improve Oracle interoperability with different products.
Work as part of a team of TSEs globally to ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts.
Location : Argentina.
We offer OSDE for you and your primary family group, a very competitive salary, an annual bonus, and unlimited access to Udemy.
Additionally, we provide you with all the necessary equipment to work as comfortably as possible from your home while we all take care of our health.
There are many other benefits that we are going to share during the selection process
Join our team!!