HR Business Partner & Employee Relations Lead
British Council
Buenos Aires, Americas, AR
hace 4 días

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world.

We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities.

We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.

We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Pay Band : E - $352,788 ARS

Contract Type : Fixed Term Contract for 12 months

Location : Buenos Aires

Department : Human Resources

Right to Work Requirements : Right to Work in Argentina. The British Council is not able to support or sponsor work visa applications from non-Argentinians.

Closing Date : ongoing.

Role Purpose

This role will implement the Human Resources (HR) strategy and oversee HR operations in countries within the South Cluster by coaching and supporting Senior Management and line managers in all people matters.

It will also act as the trusted senior Employee Relations advisor for the Americas region. This position will work in conjunction with HR colleagues in the region and globally to ensure alignment between Global Policy, Centres of Expertise and Regional People Strategy.

Main accountabilities but not limited to the following

  • Contribute to the development and delivery of the Regional People strategy.
  • Work with the Regional HR Director to translate and implement the corporate people strategies in the region.
  • Determine work plans and coordinate input from others (who may be outside the direct management line) to meet specific objectives.
  • Provide expert professional advice, support and challenge to internal customers and other stakeholders to support the development of high quality, effective and continuously improving HR practices.
  • Proactively pursue an annual cycle of formally recognised Continuing Professional Development to maintain and deepen their professional expertise.
  • Contribute to the development and delivery of training and guidance of other professionals in the HR field.
  • Act as the trusted Senior Employee Relations Advisor for the region and provide expert support and guidance to the Leadership Team in the region on all people matters.
  • Build an in-depth understanding of the particular operational context, opportunities and challenges facing internal customers, and of how those relate to wider issues across the broader organisation, to ensure the development of new HR policies and practices based on informed business insight and joined-up thinking.
  • Consult closely with internal customers and other stakeholder to understand current and future business needs, and plan work activities accordingly to ensure the services and advice they provide meets those demands.
  • Apply advanced knowledge in Human Resources to solve a range of complex business issues.
  • Devise non-standard or bespoke analytical approaches to understand complex problems and enable informed business-planning, decision-making and / or the development of new or improved HR policies and practice.
  • Deploys a range of specialist or bespoke systems / technologies / methodologies / approaches relevant to their area of functional expertise to support the provision of high quality services and advice.
  • Requirements of the role

  • 5+ years’ experience in an HR Management or Director role
  • Track record of building effective relationships with business teams and managing a range of internal and external at all levels
  • 3+ years’ experience dealing with Employee Relations (disciplinary cases, misconduct, underperformance, staff associations, grievances, good understanding of local employment law)
  • Experience working effectively with a variety of situations, individuals or groups. Understanding and appreciating different and opposing perspectives and adapts an approach as required of a situation
  • Ability to thrive in a highly ambiguous and rapidly changing environment and maintaining focus on impact
  • Degree in Business Administration, Psychology, Industrial Relations or related areas
  • Fluent written and spoken English at C1 level or above. Fluent written and spoken Spanish
  • A connected and trusted UK in a more connected and trusted world.

    Equality , Diversity, and Inclusion (EDI) Statement

    The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do.

    We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.

    All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status.

    We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

    The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

  • Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed;
  • these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

    If you have any problems with your application please email

    Please note : Applications to this role can only be considered when made through the Apply section of our careers website.

    Our ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website.

    Emails with supporting statements and CV / Resumes sent to this email address will not be reviewed and will be deleted.

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