Sales Business Operations Expert
Buenos Aires, AR, BDII
hace 5 días

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

The Role

The CS Business Operations focuses on the successful creation, deployment and execution of sales supporting processes and tools while providing meaningful insights to alert on business risks.

This position represents a critical role in LAC-South MU supporting +30% of MU revenue and a critical Franchise Pillar like Demand Management is where you will have to interlock with key demand generators stakeholders .

All Sales Operations Business Partners are expected to have a solid understanding of all operations processes, tools, and services.

From an annual perspective, your focus will be most on Sales Planning, Demand Management and Forecasting, followed by Deal Execution, Performance Management and Go-to-Market.

Key Responsibilities & Tasks

Trusted Advisor

  • Ability to transform Sales Operations into a service-driven business influencing with business insights while securing the highest standards of Operational excellence and execution through Franchise for Success (F4S)practices and tools.
  • Deliver as a trusted advisor and partner to the business with respective credibility and influence.
  • Assess the business integrating all F4S pillars and provide insights in a proactive approach.
  • Understand core requirements and enable / influence decision-making
  • Process & Tools

  • Drive operational Excellence and business success across Franchise methodology to optimize MU governance and bring Land, Adopt, Consume and Expand to next level.
  • Challenge the status quo in analyzing existing processes, innovating for improvements, and defining new processes or tools that better support the business.
  • Being the Demand Mgmt. Champion for Sales Operations within the LAC-South MU, high level of knowledge in demand related tools is required as well as ability to coordinate among different Demand stakeholders.
  • Processes include but are not limited to : Go-to-Market, Sales Planning, Demand Management, Deal Execution, Forecasting, Performance Management across South MU.
  • Projects & Programs

  • Identify, lead, and coordinate execution of projects designed to address and improve operational bottlenecks, gaps, or deficiencies.
  • Take charge and motivate project contributors to jointly execute priority programs within scope and against target.
  • Manage expectations proactively and transparently for strong project / program execution and completion
  • Leverage extended knowledge and networks to drive higher impact.
  • Position yourself as content / process specialist for related hands-on sales support including but not limited to : Reference Management, Digital Boardroom, Deal Support
  • Collaboration

  • Embrace and foster a one team mentality : Breaking down silos and proactively identifying joint solutions between different teams within operations and COO office.
  • Demonstrate pride for operational excellence and respect for efforts under way, to create a positive and open-minded path forward for sales support and operational execution
  • Actively contribute and motivate the one team spirit. Share successes, learnings, and best practices beyond internal borders or silos
  • Enablement & Knowledge Management

  • Take leading roles to rollout and implement strategy, solution, innovation and other business topics to various audiences.
  • Proactively identify opportunities to optimize the (internal or external) learning experience and consumption of related content / messages through relevant or innovative tactics and tools
  • Execute and coordinate end-to-end training or enablement sessions, capturing learnings, ensuring reusability, structuring content, and coaching others on how to use / manage knowledge
  • Competencies & Skills

  • Leadership & communications skills : Ability to influence, inspire and embrace the overall operations vision. Capable of creating strong alignment
  • Understand the business and market context : growth drivers, sales strategy, resources wi
  • Experience & Educational Requirements

  • 5 years + of professional working experience; Experience working within operations related fields is a plus.
  • English : Fluent (Able to fluently understand, communicate verbally and in writing)
  • University degree
  • Advanced Excel and Power point skills functionality are a plus.
  • We are SAP

    SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively.

    Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

    As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

    Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

    At SAP, we build breakthroughs, together.

    Our inclusion promise

    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best.

    At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

    We ultimately believe in unleashing all talent and creating a better and more equitable world.

    SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.

    If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Americas : or , APJ : , EMEA : .

    EOE AA M / F / Vet / Disability :

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

    Requisition ID : 307471 Work Area : Sales Operations Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations :

    Job Segment : Sales Operations, Operations Manager, ERP, Sales, Operations, Technology

    There’s more to it than coding.

    Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it.

    That’s why we introduced the Hasso Plattner Founders’ Award the highest employee recognition at SAP. It’s awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP’s vision and strategy.

    Driven by innovation.

    SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management.

    Our customers are solving the world’s hardest problems. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation.

    Our vision of the future of enterprise IT is simple software must be hyper-personalized, modular in nature, and support outcome-based business models.

    Not all heroes wear capes.

    The key to SAP’s success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages and bring their own unique to the table.

    The key to SAP’s success? Our people.

    We grow. We lead. We innovate together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day.

    We’re results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities.

    But our goal is mutual. We build breakthroughs, together.

    Driven by innovation? It’s in our DNA.

    At SAP, innovation is more than just developing top-notch software it’s creating technologies that open up new possibilities.

    As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation.

    We know this doesn’t happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration.

    Of course, having the resources and expertise of a major global organization helps too.

    Got ambitious goals? Achieve them at SAP.

    Stay relevant, agile, successful. SAP’s robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career.

    At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged and working towards their individual career goals.

    Sales Business Operations Expert

    Requisition ID 307471 Posted Date Sep 14, 2021 Work Area Sales Operations Career Status Professional Employment Type Regular Full Time Expected Travel 0 - 10% Location

    Buenos Aires, AR, B1605DII

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