CONSULTOR SENIOR DE IMPLEMENTACIÓN SAP (HCM)
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POSITION SUMMARY :
As senior consultant SAP Application Support will liaise with Service Delivery Coordinators / Account Management. To-face meetings with clients when necessary.
Apply specific technical knowledge of the country and / or functional to enhance the solution and the service with a customer focus.
Provide second level support post-live within the terms of the service-level agreement, research, identification of the solution, recommendation, configuration, unit testing and documentation of the solution.
Being a point of contact for customer escalations. Serve as mentors and / or trainings to other partners.
Prepare functional specifications and applications Change Request; including the design and configuration details. Try and Change Request document.
Responsibility in managing complex issues.
QUALIFICATIONS REQUIRED :
Knowing authorizations in HCM.
SAP Payroll with experience in a localization in one of the following countries : Brazil, Argentina or Colombia.
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