Consultor Senior de Implementación SAP (HCM)
ADP
Buenos Aires, Ciudad Autónoma de Buenos Aires
hace 2 días

CONSULTOR SENIOR DE IMPLEMENTACIÓN SAP (HCM)

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better.

In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

POSITION SUMMARY :

As senior consultant SAP Application Support will liaise with Service Delivery Coordinators / Account Management. To-face meetings with clients when necessary.

Apply specific technical knowledge of the country and / or functional to enhance the solution and the service with a customer focus.

Provide second level support post-live within the terms of the service-level agreement, research, identification of the solution, recommendation, configuration, unit testing and documentation of the solution.

Being a point of contact for customer escalations. Serve as mentors and / or trainings to other partners.

Prepare functional specifications and applications Change Request; including the design and configuration details. Try and Change Request document.

Responsibility in managing complex issues.

RESPONSIBILITIES :

  • Resolve issues reported within SLA agreements.
  • Taking responsibly investigating the reported issues to resolution.
  • Perform unit tests for the settings made.
  • Provide status to the clients according to the SLA.
  • Develop Change Request on customers live.
  • Keep the customer documentation and Application Support.
  • QUALIFICATIONS REQUIRED :

  • Great experience in SAP HCM
  • Experience in Time Management (PT), Personnel (PA) and Organization Management (OM)
  • Excellent knowledge in methodology payroll processing, configurations (rules and charts) further processing payroll, accounting
  • Extensive knowledge of local laws and SAP configuration.
  • Extensive experience in creating functional specifications for technical equipment (ABAP).
  • Knowing authorizations in HCM.

  • Knowing Employee Self-Service / Portal
  • Experience in solutions for several countries (multi Molga) or implementation projects.
  • Participation in a complete cycle of a SAP HCM implementation.
  • Experience with remote computers (Functional or Ténicos).
  • Knowledge of the methodology ASAP
  • ABAP programming experience.
  • Ability to prioritize tasks among several issues assigned
  • Teamwork, work with others to get the results of the business unit
  • Understand business requirements, implement ensuring consistency with the ADP solution, minimizing the risk
  • Promoter of knowledge within the team.
  • Business Process Orientation
  • SAP Payroll with experience in a localization in one of the following countries : Brazil, Argentina or Colombia.

    Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.

    Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

    We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

    Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

    We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

    Click to learn more about ADP’s culture and our full set of values.

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