JPMorgan Chase & Co. (NYSE : JPM) is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries.
The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
JPMorgan Chase is currently seeking a Discovery Operations Specialist to join the Legal Discovery Management (LDM) group in the Legal Department.
LDM is an internal organization within the firm’s Litigation Department that supports and facilitates the legal discovery process, including the identification, preservation, collection, review, and production of information relevant to litigation matters, regulatory inquiries, and internal investigations.
This is an Analyst-level position responsible for performing custodial / data source research and identification, along with the preservation, collection, disposition, and / or secure delivery of data within pre-defined Service Level Agreements and turnaround times.
Key Responsibilities :
Research, preserve, collect and / or release data in support of litigation or regulatory requests, working closely with LDM Discovery Managers to fulfill requests in a timely and accurate manner
Execute eDiscovery requests through workflow tools and track accordingly, following pre-defined procedures and continuously providing suggestions for process and technology improvement
Maintain user documentation and provide suggestions for modifications
Coordinate with internal IT and business partners to fulfill requests on dependent systems
Coordinate with internal Data Center Operations and external vendors to restore data from backup tapes with appropriate chain-of-custody documentation
Ensure that Legal requests are progressing and Legal deadlines are being met
Bachelor’s degree or equivalent direct experience preferred
Previous eDiscovery or litigation support experience at a consulting firm, discovery vendor, or top tier law firm a plus.
Experience with Foreign Corrupt Practices Act or Global Financial Crimes Compliance investigations a strong plus.
Intermediate PC and Microsoft skills in a Windows environment. SQL, Oracle, VBA experience is a plus, as is experience with data visualization using tools like Tableau or Qlikview
Must be comfortable working independently with minimal supervision
Experience with record retention, records management, information governance, or data disposition are a strong plus.
Highly organized, extremely detail and control-oriented
Self-motivated, organized, and team-oriented, with the ability to resolve multiple confidential / sensitive, time-critical, and competing priorities and projects
Exceptional analytical, time management, interpersonal, critical thinking, and problem solving skills
Intellectual rigor, high levels of self-motivation and emotional intelligence
Excellent oral and written English communication skills. Portuguese language skills are a plus. Effective communicator with a focus on customer satisfaction, quality, process, tools, and people
Please provide your CV / resume in English