Software Product Owner
Buenos Aires, C, AR
hace 5 días

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp.

NYSE : AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits.

Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes.

Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

About the Role

The Solutions & Technology organization of Avaya is the company’s global team responsible for the innovation and development of Avaya’s contact center, unified communications and collaboration products and services.

We are a team of innovators in every aspect of what we do and count among us the best engineers, developers, researchers and product leaders in the world of communications technology.

We are excited about how the world is technologically evolving and strive to lead new revolutions in how businesses communicate via cloud, artificial intelligence, automation and mobility.

Avaya’s Solutions & Technology is seeking the best and the brightest to help transform how the world connects.

As a Software Product Owner, you will get inputs from the different stakeholders and use that to elaborate and update the product backlog that will feed the different scrum teams.

You will work with the Software Architect, the Engineering Managers and the Scrum teams, to ensure the direction, requirements and expected outcome for the different stories is understood and doesn’t have visible gaps.

You will be available for the scrum teams to provide clarifications and discuss options when required.

About the Responsibilities

  • Work with key stakeholders to gather requirements
  • Prioritize and refine stories, making sure there are enough ready for the next few sprints
  • Participate in grooming meetings with the teams, helping increase team's understanding
  • Be the voice of the customer to the scrum team
  • Contributes to an open and transparent work environment
  • About the Requirements


  • Solid experience managing backlog in agile oriented teams
  • Proven experience prioritizing requirements and managing expectations
  • Experience refining requirements and communicating business needs
  • Experience with Contact Center Automation / Self-Service solutions (desired)

  • Solid English communication skills
  • Agile Methodologies (Scrum certifications desired, Kanban, Lean a plus)
  • Fluent English communications skills
  • Analytical and problem-solving skills
  • Software Engineering background that allows for an overall understanding of the technical solutions
  • Ability to influence team with vision for success
  • Jira / Confluence (desired)

  • Bachelor Degree in Software
  • Agile Certifications (desired)
  • Preferred Certifications


    Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya.

    All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic.

    In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location.

    This job brief / description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

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