Operation Coordinator | Customer Analytics
Frost & Sullivan, Inc
hace 5 días
source : DirectEmployers Association

IMPORTANT NOTE : Please, send your CV in English, otherwise your application will not be consideredDue to continuing company success, the Customer Analytics Practice Area is seeking to appoint a professional Operations Coordinator to shape the expansion within this well established practice area.

The successful candidate will be an ambitious individual with a background in managing the field of market research projects including managing external field vendors and translation agencies.

Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Frost & Sullivan has spent more than 50 years guiding clients toward transformational growth strategies by identifying and focusing on innovation opportunities driven by disruptive technologies, mega trends, emerging markets, and new business models.

This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes. Learn more about Frost & Sullivan : + Support the execution of projects, both qualitative and quantitative+ Closely track the progress of interview completes and quota fillings+ Quality check transcripts of in-depth interviews+ Quality checking for online surveys+ Prepare templates+ Pro-actively alert Operations Manager in case of any issues+ Project manage external partners to ensure field work is delivered on time and within budget+ Communicate with Customer Analytics team members on progress and issues+ Pro-actively suggest solutions to overcome challenges+ Minimum of 2 year-experiences working in operations' coordination environment.

  • Thorough understanding and knowledge of research methodologies, including experience in using survey platforms (we are using Voxco, so experience with platform like Decipher, Qualtrics, etc.
  • a plus)+ High proficiency in English (both written and spoken)+ Sound MS Office skills, especially in Excel, SPSS skills of advantage, PowerPoint skills a strong plus+ High attention to detail, working with high accuracy+ Strong understanding of data collection + Proactive, well - organized and capable of delivering tangible results in a fast paced and creative environment+ Independent, reliable, willingness to take on responsibility + Intercultural competence and ability to work in a global matrix organization+ Ability to communicate effectively with a global team+ Time manage effectively and efficiently+ Customer and service orientation+ Annual base salary plus variable compensation plan+ Monday-Friday 9am-6pm (flexible work schedule options available)+ Healthy Snacks+ Healthcare Insurance OSDE 210 Why Frost & Sullivan is important to your career enhancement : + Learn to leverages visionary innovation to address the global challenges of collapse, disruption, and transformation + Enhance your skills to discover growth opportunities and be part of a team, that for more than 50 years, has been developing high impact growth strategies for emerging business and for the global 1000+ You will be part of a winning, global team that fosters team work and an Olympic spirit while enhancing your communication and people skills+ Encouragement to develop your intellectual curiosity and will be provided the ability to collaborate across all levels of the company across the globe+ Have a definitive career trajectory with numerous growth opportunities and career paths available to you+ Be part of a "best in class" global team that strives for excellence in work and social engagementsAbout Frost & Sullivan : Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related transformational growth opportunities that will make or break today's market participants.

    For more than 50 years, we have developed growth strategies for the global 1000, emerging businesses, the public sector and the investment community.

    Our "Growth Partnership" supports clients by addressing these opportunities and constructs the foundation upon which visionary innovation becomes possible.

    This includes our 360 degree research, comprehensive industry coverage, strategy, vision, innovation and implementation.

    ID : 2021-1876 External Company Name : Frost and Sullivan, Inc. External Company URL : Street : 1061 Luis Maria Campos Av.

    9th Floor Is virtual work an option? : Yes

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