Support Agent
Cognizant
Buenos Aires, Argentina
hace 6 días

Thanks for your interest in working at Cognizant. Below you willfind the description for this job opportunity.

Position Title : Online Analyst (Ads) Media Campaign

Tasks :

Work with AMs and Brand Specialists in Spanish (internally withsupport teams in English), located in offices in all Latin America, with theexecution of Video Mastheads campaigns and Reserve formats.

Supporting Google Account Managers and clients for Latam.Providing administrative and campaign implementation pre and post launch.

  • This includes, but is not limited to, supporting kick-offcalls for new campaigns, providing detailed email communication on a regularbasis throughout the lifecycle of a campaign to internal teams and the clientdirectly, working with internal developers to build creatives to clientrequirements.
  • In addition, you are expected to expand personal and teamknowledge of new and upcoming products, such as mobile and dynamic ads.
  • Effectively maintain client expectations and meet key deadlines.

    Requirements :

  • BA in Marketingor Advertising, Publicity or related and / or a minimum
  • of 2 yearsproven experience in a customer facing role.
  • Attention to details

    Time management skills

    Email etiquette

    Troubleshooting skills

    Analytical skills

    Strong communication skills

    Clear service to assist others

    Adaptability to change

    Knowledge :

  • AdWordsknowledge / expertise
  • Spanish andEnglish proficiency
  • Excelproficiency is a must
  • Desired :

  • Knowledge ofrisk management techniques
  • Six Sigma;project management, risk assessment,
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