Account Manager Customer Service
Buenos Aires, AR
hace 5 días
source : DirectEmployers Association

null In this role, you have the opportunity to lead and support the sales process for public and private customers specialized in service and maintenance contract accounts at Philips.

You are responsible for + Develops, maintains and improves relations with existing and potential customers in the assigned district / area.

  • Creates the yearly sales plan, with help of sales management, to set targets and to plan actions and MarCom deliverables.
  • Creates, together with the internal order desk, of optimal offers to the accounts. Initializes customer tailored sales actions and supporting national sales actions.
  • Monitors the quality of the realization of the actions, improves contact between the internal service and the customers to get a good result of the actions.
  • Reports regularly on sales results and expectations, market and competition and trends to inform about the situation + Presenting and explaining the local maintenance portfolio and supports the national promotions.
  • Connects with internal stakeholders like our legal teams, supply chain management, service and sales area in order to seek alignment for contract sales strategy.
  • Investing 50% of time working with our national accounts and 50% of the time with reporting and analytics. To succeed in this role, you should have the following skills and experience + Bachelor degree in medical or Health field is a plus.
  • 3 or more years of experience in sales customer service or contract administration. + 2 or more years of experience in administration of business processes through partnering with internal stakeholders.
  • Knowledge of excel for reporting purposes, follow ups is necessary. + Fluent in English is a must. Your team Based in Buenos Aires, will act as Account Manager Customer Service for Platino Cluster (Argentina, Uruguay & Paraguay) in the Health Systems Industry.
  • This position reports directly to the Service Operations Manager. Why should you join Philips? Working at Philips is more than a job.

    It's a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum .

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog .

    Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

    Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

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