At American Express we provide a service ofexcellence, our customers are our most valuable asset and our teams are the keyto achieving this great goal.
For over 160 years we continue to grow,proactively responding to the needs and expectations of our customers.
Why American Express?
There’s a difference between having ajob and making a difference.
American Express has been making adifference in people’s lives for over 160 years,
backing them in moments big and small,granting access, tools, and resources to take
on their biggest challenges and reapthe greatest rewards.
We’ve also made a difference in thelives of our people, providing a culture of learning
and collaboration, and helping themwith what they need to succeed and thrive. We
have their backs as they grow theirskills, conquer new challenges, or even take time to
spend with their family or community.And when they’re ready to take on a new career
path, we’re right there with them,giving them the guidance and momentum into the
best future they envision.
Because we believe that the best wayto back our customers is to back our people.
If you are passionate about servingcustomers, results driven and interested in working for a world-class globalbrand, then the American Express Customer Care Professional position may be anideal fit for you.
As a Customer Care Professional, you serveas the face and voice of the American Express brand. You have the opportunityto make a meaningful difference in the lives of merchants.
Our unique servicingphilosophy, Relationship Care puts your passion to serve and your personality at the center of every customer interaction, creating an opportunity todeliver value to our customers while deepening relationships with our company.
As a Customer Care Professional in Backoffice, your goal will be to provide exceptional Relationship Care on everyinteraction to drive brand loyalty.
American Express Customer CareProfessionals deliver extraordinary care by promptly and accurately respondingto customer inquiries.
Customer Care Professionals strive to make it easy to dobusiness with us, solving customer issues, while celebrating their value to us.
You will be responsible for evaluating and analyzing account information andrecommending tailored solutions to our customers, reinforcing the benefits ofmembership by providing relevant offers that deepen customer engagement withour products and services.
What would you do every day as a CustomerCare Professional?
ReqID : 19017012
Schedule (Full-Time / Part-Time) : Part-time
Date Posted : Sep 12, 2019, 1 : 03 : 33 PM