Reporting Service Owner
Baker McKenzie
Buenos Aires, AR
hace 2 días

Description

We are building a team to provide world-class innovative, creative and efficient business services to our Firm and clients.

As an innovative hub connected with the Firm's offices globally, BM Global Services Buenos Aires Center will provide all aspects of business support for the Firm and its global clients in the areas of Alternative Legal Services, Finance, Technology, Knowledge, Operations, Business Development, Marketing and Communications, and People.

Our clients are facing more competition and challenges, which demands faster, commercially sound responses, more competitive prices, better quality, continuous innovation and higher levels of legal and business knowledge.

The BM Global Services Buenos Aires Center will help us continue to deliver precisely that, by centralizing many of our services in an appealing market.

Role Purpose :

The Reporting Service Owner will assume responsibility and accountability as the Owner for all processes, guidelines / standards, workforce planning, and business / technology infrastructure necessary to support reporting needs of attorneys, professional business functions, geographies and practices.

Main Responsibilities :

  • Assume responsibility for all reporting service design components, including process maps, service catalog, responsibilities matrix, infrastructure needs, pricing, and roll-out plans
  • Gather all reporting requirements, including key performance indicators and metrics, across key Firm stakeholder groups and ensure all are addressed in the service design
  • Develop reporting guidelines in a manner that meets business needs while maximizing efficiencies
  • Collaborate with Service Center teams to ensure members are adequately trained, meeting performance goals, and aligned with overall service objectives
  • Leverage technical skills and background to enable process automation where possible and drive development of bespoke solutions (e.
  • g., macros, scripts, etc.) to solve business problems as they arise

  • Continually seek new and innovative ways to present value-added financial and non-financial data and its contextual interpretation to senior leadership and colleagues around the Firm
  • Develop and execute training for end-users, including lawyers, in-market business partners, and functional teams
  • Design and define global reporting taxonomy and ensure that it is clearly communicated along with close governance around its application
  • Align key stakeholders (customers, business unit leaders, management etc.) on the direction of the global reporting processes and drive Firm-wide adoption of the reporting standards
  • Collaborate with technology resources to recommend solutions to improve integration and streamline processes to support reporting effectiveness and improved customer experience
  • Identify and track all service level agreements and associated KPIs to ensure service performance is meeting expected thresholds
  • Measure and report on key performance metrics, highlighting issues / areas for improvement and developing required action plans
  • Key Skills and Experience Required :

  • Bachelor’s degree focusing on Financial Management, Accounting, Data Analytics, Statistics or other related areas
  • Extensive post-qualification experience in corporate financial management, financial reporting or professional services
  • Extensive hands-on experience in using SAP Business ObjectsEnterprise Tools, Share Point, Tableau, PowerBI, and other analytics / visualization tools
  • Expert-level skills in Excel including experience in VBA and Data Modeling (e.g., Power Query, PowerPivot)
  • Hands-on experience with SAP ECC reporting capabilities
  • Proven ability to influence, interact and consult with senior leaders and partners regarding reporting processes, guidelines and compliance
  • Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
  • Strong problem solving and analytical skills
  • Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
  • We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices.

    We encourage the best people -regardless of race, religion or belief if any, gender, gender identity,disability, sexual orientation or age - to fulfill their professional aspirations with us.

    If you are ready to join us, please upload your resume in English.

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