Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great.
Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv.
Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title nobody is "just an engineer" or "just a salesperson.
We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures.
And, just like our product, we honor each of the experiences that build our people.At Medallia we hire the whole person, not just a part of them.
This is an opportunity to improve the lives of people with really hard jobs : customer care employees. We understand the psychology of happiness and stress.
We’re combining these principles with expertise in technology, product, and usability to create a revolutionary platform.
You will be building and growing a system to make the jobs of front-line customer service employees fulfilling and developmental, even while working from home.
help the team prioritize and plan pragmatically.
At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees.
Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees.
We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.