MURAL is a digital workspace for visual collaboration that connects over 50 percent of Fortune 100 enterprises . Our platform and services enable innovative teams to think and collaborate visually to solve important problems.
People benefit from MURAL’s speed and ease of use in creating diagrams, which are popular in design thinking and agile methodologies, as well as tools to facilitate more impactful meetings and workshops.
Global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk and GitHub have embraced visual collaboration to align their teams, plan in real-time, speed up decision making, reduce travel costs and accelerate a culture of innovation.
MURAL is headquartered in San Francisco and employees over 200 people working across six time zones around the world like Buenos Aires, Atlanta, and across Europe.
We recently raised $118m in a series B round of financing, so we are ready to take MURAL to the next level.
This role is based in Buenos Aries, Argentina, the working hours are 14 : 00-22 : 00 ART and include 2 weekend shifts per month.
The first 4 weeks will consist of training, until you’re able to work independently and the hours for this may be different.
As a Customer Support Representative you will respond to customer requests, provide general support and engage with customers to help them achieve their goals.
Your responsibilities will be :
As a successful candidate will be able to convey how exciting and innovative our software is. You will turn our current customer base into MURAL fanatics by showing how easy and fun it is to collaborate in design thinking with MURAL.
We are looking for dedicated individuals who can work independently in a fast-paced startup environment. The ideal candidate will have :
The top candidates will have :
WHAT WE OFFER
In addition to being part of our quest to help people empower their imagination, we offer :
We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values :
Practicing equality through imagination work.
MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it.
We are dedicated to working alongside multiple communities to help build this dream and bring it to life.